Systems Administrator

Growth Leads is a lead generation company building and scaling high-performance content websites across iGaming, Financial Services, Health, and Communications. We operate a network of high-traffic digital properties where success depends on speed, technical excellence, and the ability to scale complex systems that power content, SEO, tracking, and conversion at volume.

About the role

As our Systems Administrator, you'll be the go-to person for all things IT at Growth Leads. From setting up laptops for new starters to managing access across our systems and keeping our office tech running smoothly, you'll play a central role in keeping the business operational and secure. This is a broad, impactful role suited to someone who thrives on variety and takes pride in being reliable and thorough.

What you'll do

Device & User Management

• Set up and configure laptops, desktops, and mobile devices for new employees
• Manage user accounts, permissions, and access across internal systems and tools
• Grant, modify, and revoke access to applications, networks, and shared resources
• Maintain accurate records of user accounts, licenses, and permissions
• Assist with IT asset management, including tracking and inventory of devices

Onboarding & Offboarding

• Handle the full technical side of employee onboarding and offboarding processes
• Automate onboarding/offboarding workflows where possible to improve efficiency

IT Support

• Provide day-to-day IT support for hardware, software, and connectivity issues
• Act as the first point of contact for IT-related queries and issues
• Install, update, and troubleshoot operating systems and business applications
• Maintain office equipment such as printers, meeting room tech, and peripherals
• Monitor and support network connectivity (Wi-Fi, VPN, basic infrastructure)
• Perform routine system checks, updates, and maintenance tasks

Collaboration Tool Administration

• Administer and maintain collaboration platforms including Atlassian (Jira and Confluence) and Teamwork.com
• Manage user provisioning, permissions, and licence assignments across collaboration tools
• Support configuration, integrations, and day-to-day administration of Google Workspace and Microsoft 365
• Assist teams with tool-related queries, onboarding to platforms, and best practice guidance

Security & Compliance

• Ensure compliance with security policies and access control procedures
• Enforce IT policies and security standards across users, devices, and systems
• Assist with cybersecurity practices (e.g. MFA setup, phishing awareness)
• Promote and support adherence to company security practices

Documentation & Training

• Provide clear guidance and training to employees on systems and tools
• Document common issues and solutions to build and improve internal knowledge bases

Projects & Collaboration

• Support implementation of new tools, systems, or IT processes
• Collaborate with vendors or external IT providers
• Work closely with the Board, HR, and Tech teams on cross-functional initiatives

What we're looking for

• Proven experience in an IT support, sysadmin, or similar hands-on technical role
• Solid knowledge of macOS and/or Windows device management
• Experience managing user accounts and access in tools such as Google Workspace, Microsoft 365, Atlassian (Jira and Confluence), Teamwork.com or similar platforms
• Familiarity with networking fundamentals (Wi-Fi, VPN, DNS, DHCP)
• Understanding of security best practices, including MFA and access control
• Strong communication skills — able to explain technical topics clearly to non-technical colleagues
• Highly organised, detail-oriented, and able to manage multiple requests at once
• A proactive, self-starter attitude with a drive to improve processes and documentation
• High degree of integrity — this role carries significant trust responsibilities

Preferred experience

• Experience with automation or scripting (e.g. bash, Python, or workflow tools)
• Familiarity with MDM solutions (e.g. Jamf, Kandji, Intune)
• Experience in a fast-growing startup or scale-up environment
• Knowledge of ITIL or similar IT service management frameworks

What we offer

• Ownership & Impact: Take full ownership of IT operations across a multi-vertical lead generation business, with direct influence on the tools, systems, and security practices that keep the company running
• Growth Opportunity: Join a fast-growing digital business where your work will directly support expansion across teams, offices, and systems
• Vibrant Culture: Join a dynamic and energetic work environment alongside driven and passionate colleagues
• Flexibility: we offer flexible working hours and a hybrid working model
• Competitive Compensation: We offer competitive compensation packages, with opportunities for performance-based incentives