Director of Transaction Coordination Services

Director of Transaction Coordination Services Location: Stuart, FL (On-Site) Compensation: $90,000 – $120,000 / Year Employment Type: Full-Time ABOUT FUSION GROWTH PARTNERS Fusion Growth Partners is a dynamic business incubator and micro venture capital firm. We identify and invest in small, service-based businesses — particularly individual real estate agents — who have a strong track record but are often overlooked by traditional investors. Our unique “Partnership as a Service” model involves investing heavily in our partners’ businesses to significantly boost their clientele and scale their profits. Ranked #813 on the Inc. 5000 list of fastest-growing companies in America, Fusion offers an unparalleled environment for high-performing leaders. Our partners gain access to sophisticated growth planning, a full suite of back-office services, cutting-edge SaaS resources, and the dedicated support of our experienced team. Fusion is the only company in the country offering these services with a compensation structure specifically designed to accommodate the cash flow needs of real estate agents. THE ROLE Fusion Growth Partners is expanding. As part of our continued growth, we are launching Transaction Coordination Services as a new offering within our full suite of partner services — and we’re looking for the right leader to build and run it. We are looking for a seasoned, hands-on Director of Transaction Coordination Services to lead and own this new national operation. This is a ground-floor leadership opportunity for someone who has built and managed high-performing TC teams and understands the complexity, pace, and precision that residential real estate transactions demand. This is an on-site leadership role based at our Stuart, FL headquarters. You'll be embedded in our team, working closely with leadership and your transaction coordination staff every day. You will be responsible for overseeing the day-to-day operations of a large, distributed transaction coordination team — including a robust network of virtual assistants — supporting hundreds of thousands of real estate agents nationwide. Our model operates on a national scale, and this role is central to making that work. This is not a behind-the-desk management role — we need a leader who is in the weeds, coaching their team, solving problems in real time, and driving operational excellence across the board. WHAT YOU’LL DO • Lead, manage, and develop a large team of transaction coordinators and virtual assistants across multiple markets and time zones • Oversee the full transaction coordination lifecycle from contract to close for residential real estate clients, supporting hundreds of thousands of agents nationwide through a virtual assistance model • Manage and optimize the performance of a distributed VA workforce, including hiring, training, quality control, and accountability systems • Build and refine scalable processes, workflows, and SOPs to support team performance and consistent client experience • Monitor team performance metrics, identify gaps, and implement coaching and training programs • Serve as the escalation point for complex or time-sensitive transactions, providing hands-on support when needed • Collaborate with Fusion’s leadership team to align TC operations with partner growth goals • Recruit, onboard, and retain top TC talent as the team expands • Stay current on state-specific real estate compliance requirements and ensure team adherence • Report regularly to senior leadership on team KPIs, capacity, and operational health WHAT WE’RE LOOKING FOR • A hands-on leader who is in the weeds with their team — you coach, you problem-solve, and you lead by example • Exceptionally strong organizational and communication skills — you can manage complexity at scale without losing the details • Someone who thrives in high-growth, fast-changing environments where processes are still being built • A systems thinker who can identify inefficiencies and build scalable solutions • High accountability — you own outcomes, not just activities Requirements REQUIREMENTS • 5+ years of experience in residential real estate transaction coordination, with at least 3 years in management or leadership role • Proven track record managing large teams (10+ TCs) in a fast-paced, high-volume environment • Deep expertise in the full transaction coordination process, including contract review, contingency management, title/escrow coordination, and closing procedures • Experience managing or overseeing virtual assistants in a remote or distributed team environment • Experience building or overhauling TC systems, tools, and workflows • Proficiency with real estate transaction management platforms (e.g., Dotloop, SkySlope, Command, or similar) • Must be based in or near the Stuart, FL area Benefits COMPENSATION & BENEFITS • Base salary: $90,000 – $120,000 annually, commensurate with experience • Health, Dental, Vision, 401K • Paid time off and holidays • Growth opportunity within a nationally ranked, fast-scaling organization • Collaborative, mission-driven team culture