gsbsolutions1
New

Customer Service Manager - ON SITE in Monterrey

MexicoMexico·Mexico Citymid
OtherCustomer Service Manager
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Quick Summary

Overview

Important IT company At the Latin American level, growth requires: Customer Service Manager Customer Service Manager responsible for managing customer-facing IT/Telecom services,

Technical Tools
OtherCustomer Service Manager

Important IT company At the Latin American level, growth requires:

Responsibilities

~1 min read
  • Manage the customer relationship and act as the primary service management point of contact

  • Ensure operational performance, SLA compliance, incident/escalation management, and continuous service improvement. 

  • Coordinate technical teams during the Cisco-to-Fortinet migration project, ensuring service continuity and effective communication with the customer. 

  • Drive governance, status reporting, risks, issues, and action plans across stakeholders. 

Requirements

~1 min read

Job type: ON SITE.

Location: Monterrey, Mexico.

Salary: $90,000 gross.

Benefits: Excellent superior benefits.

Location & Eligibility

Where is the job
Mexico City, Mexico
On-site at the office
Who can apply
MX

Listing Details

First seen
August 18, 2026
Last seen
August 18, 2026

Posting Health

Days active
0
Repost count
0
Trust Level
51%
Scored at
August 18, 2026

Signal breakdown

freshnesssource trustcontent trustemployer trust
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gsbsolutions1Customer Service Manager - ON SITE in Monterrey