Clerk III (Department of Ear, Nose & Throat)

Application Deadline: 6 October 2026
Date of Issue: 23 September 2026

 

Vacancy Notification Circular No. NTE2609028

Key Responsibilities: 

1. Manage medical records for patient attendance and other types of medical records (e.g. PTA (Pure Tone Audiometry), radiology reports) in ward and clinic of the department.
2. Manage operating theatre (OT) records for OT scheduling & patient coordination.
3. Assist in preparing monthly claims (e.g. temporary staff allowances and the Special Honorarium Scheme (SHS)) with compilation at the department level.
4. Handle the procurement process for consumable items, maintain inventory and stock checking of supplies, furniture and equipment, together with related stores- keeping duties.
5. Maintain and update doctors' leave plan and manage doctors' e-leave records and leave logs.
6. Coordinate administrative and team management arrangement for rotating doctors.
7. Compile and submit the semi-annual report on medical staff compliance with Rest Days (RD), Statutory Holidays (SH), and Public Holidays (PH).
8. Manage and process records under the SRS for doctors.
9. Extract and compile Outpatient Department (OPD) statistics via CDARS.
10. Manage CMS account creation/update via UMS and provide ad-hoc user profile maintenance.
11. Formulate, arrange and maintain the duty roster for doctors and coordinate consultation schedule.
12. Liaise with Administrative Department to update the ENT department phone book/directory as required.
13. Arrange general logistics for doctors.

14. Perform any other duties as assigned by supervisors.

     

Entry Requirements:

Preferable Attributes/Exposure:

1. Knowledge of HA IT systems, (e.g., Computer Service Request System (CSRS), Enterprise Resource Planning System (ERPS), Staff Rostering System (SRS), Computer-based Maintenance Management System (CMMS), Automatic Dispatching System (ADS), eAllowance System, Medical Record Tracing System (MRTS)).
2. Knowledge of common office automation (e.g., operation of fax machine) and PC applications (e.g., Microsoft Office, Adobe Acrobat).
3. Good interpersonal and communication skills.
4. Proactive, responsible, self-motivated, and able to work independently.

5. Fluency in Cantonese, English, and Mandarin is an advantage.

    

Remarks:

1. Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.
2. Serving staff who have completed F.5/S.5 or equivalent and have 2 years' clerical experience within HA may also be considered.

Please submit application online on or before 6 October 2026. For enquiries, please contact 3505 4479.