Clerk III (Specialist Out-Patient Clinic)

Application Deadline: 6 October 2026

Date of Issue: 22 September 2026

Post: Clerk III

Rank: Clerk III

Hospital/ Department: Princess Margaret Hospital / Specialist Out-Patient Clinic

Pay:

HK$17,611- HK$27,413 (HGPS Point 2 – 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

Perform basic clerical duties under supervision. The typical duties include:

1.           Provide counter service in Specialist Out-Patient Clinic including Shroff operation, revenue and fee collection, new case registration, attendance taking and drug payment duties.

2.             Arrange medical appointment booking according to clinical request on medical record and handle related phone enquiries.

3.             Compile, consolidate, file and retrieve medical records/documents.

4.             Handle correspondence and documents including filing and record keeping.

5.             Data input.

6.             Collect, verify and compile statistics.

7.             Screen, keep record of and distribute incoming/outgoing correspondence.

8.             Updating and distribution of circulars.

9.             Communicate with clients/patients.

10.          Operate telephone system, paging system and alarm panels when necessary.

11.          Perform any other duties as assigned by the supervisor(s).

Entry Requirements:

1. (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

OR

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

l   Level 2 in English Language, Chinese Language and Mathematics; and

l   Level 2 in New Senior Secondary subjects/ "Attained" in Applied Learning subjects/ Grade E in Other Language subjects; or equivalent.

2. Ability to perform typing, word processing and/or Chinese word processing.

Preferred Attributes:

1.             SOPC experience and knowledge of Smart Clinic project(s) is preferable.

2.             Experience in operating OPAS, IPAS, CMS, ERP, MRTS, eDMS & eHRSS.

3.             Experience in performing Shroff duty.

4.       Knowledge of common office automation (e.g. operation of fax machine) and PC applications (MS Word, Excel, PowerPoint and Website Maintenance).

5.             Knowledge of other dialects (e.g. Mandarin) in the light of individual job requirement.

6.             Good interpersonal and communication skills.

7.             Good telephone manner to handle telephone booking and enquiry services.

Remarks:

1.             Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2.             Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered.

Please submit application online on or before 6 October 2026. For enquiries, please telephone 2990 4172 / 2990 4178.