Spa Sales and Guest Service Associate

Ga-Smyrna-mid

OtherService Associate

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Quick Summary

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OtherService Associate

Benefits:

401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources

Spa Associate – Sales & Guest Experience

Love People? Love Wellness? Love Staying Busy? We Want to Meet You!

At Hand & Stone Massage and Facial Spa, our Spa Associates are more than receptionists—they are relationship builders, problem solvers, and the driving force behind an exceptional guest experience. If you're energized by helping people, enjoy working toward goals, and thrive in a fast-paced environment, this could be the perfect opportunity for you.

Our Busiest Days = Your Biggest Opportunity

We're looking for team members who enjoy being where the action is. Weekends are when many of our clients prioritize self-care, making them some of the most rewarding and impactful shifts to work.

Sunday availability is required for this role. Candidates with weekend availability will receive priority consideration.

Why Join Hand & Stone?

Earn More Than Just a Paycheck- This role offers opportunities to earn through membership sales, promotions, and performance incentives while developing valuable sales and customer service skills that can grow your career.
Build a Career, Not Just a Job- Many of our Spa Associates have advanced into leadership positions, including Lead Spa Associate, Assistant Manager, and Spa Manager roles. We invest in your success through ongoing coaching and development.
Join a Growing Wellness Industry- As a leader in massage and facial services, Hand & Stone has spent over 20 years helping people look and feel their best. You'll be part of a team making a positive difference in clients' lives every day.

Support for Life Outside of Work

Flexible scheduling options
Employee discounts on services and products
KinderCare childcare discounts
LifeMart savings program*
Supportive team environment

*Benefits may vary by location.

What You'll Do

Welcome guests and create a warm, professional first impression
Educate clients on memberships, services, enhancements, and promotions
Meet membership sales and guest retention goals
Schedule appointments and manage incoming calls
Assist with daily spa operations and administrative tasks
Maintain cleanliness and organization throughout the spa
Help create an environment that keeps clients coming back month after month

The Ideal Candidate

Enjoys talking with people and building relationships
Has sales, retail, hospitality, or customer service experience
Is dependable, professional, and positive
Can confidently recommend services and memberships
Thrives in a team-oriented environment
Enjoys staying busy and multitasking
Can work evenings as needed
Must be available to work Sundays
Weekend availability is strongly preferred

What Success Looks Like

Our best Spa Associates don't wait for opportunities—they create them. They connect with clients, build trust, help guests commit to their wellness goals, and contribute to a positive team culture every day.

If you're ready to join a growing company where your attitude, effort, and results can create real career opportunities, apply today!

Weekend Warriors Encouraged to Apply!

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