You'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a PM and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI – not just aware of it.
We're hiring across multiple problem spaces. Placement will be based on your strengths and business needs.
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Problem Spaces You May Work In
Depending on product priorities and your strengths, you may work in one or more of the following areas:
Procurement & Sourcing
Designing workflows for vendor discovery, pricing comparison, purchasing, approvals, and supplier performance across large multifamily portfolios.
Asset & Portfolio Performance
Designing dashboards, analytics, and scenario-modeling tools that help operators understand property performance, identify risks and opportunities, and improve returns.
These products are information-dense, highly interconnected, and used by multiple roles across an organization. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role.
Own a product area fully: discovery, design, delivery, analysis, iteration
Work backwards from real customer problems and translate complexity into clear, scalable solutions
Make data-dense, information-rich interfaces easy to use. Dashboards, workflows and AI-assisted experiences
Shape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomes
Make AI capabilities feel understandable, trustworthy, and usable – not just impressive
Use AI actively in your own process to move faster and think deeper
Run lightweight research, synthesize insights, and act as the evidence-backed voice for the customer
Champion our design system, contribute to craft standards, and raise the bar in every critique
5–8 years shipping web-based SaaS or enterprise products at scale
Demonstrate end-to-end ownership with real shipped work, including AI-assisted experiences
You are actively using AI tools today. Claude, Cursor, Lovable, v0 – whatever fits your workflow. This is a hard requirement, not a nice-to-have.
Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigour with creativity.
High autonomy. You move work forward without waiting for direction
Clear communication, comfort with ambiguity
Background in complex domains: analytics, operations tooling, procurement, marketplaces, or similar
Familiarity with agentic experiences
Comfort working close to code or prototyping with code
Multifamily or proptech experience is a plus, not a prerequisite
High autonomy, high support. Trusted to lead, supported to grow
Culture that genuinely values design and craft
Remote-friendly, flexible hours
Work that reaches millions of residents and thousands of property teams
HappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives. Learn more on our careers page, and check out our benefits. HappyCo is an equal opportunity employer committed to diversity and inclusion.