Early Careers - Infrastructure Service Delivery Intern

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

This ten-week paid internship is located in Chicago, IL

• How to create, drive and deliver entry level IT infrastructure initiatives
• Review infrastructure play books and suggest modifications.
• Gain a basic understanding of infrastructure processes.
• Work on basic troubleshooting
• Understand the specific tools used by Infrastructure teams.

Infrastructure Service Delivery Analyst Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Infrastructure Service Delivery Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Infrastructure Service Delivery Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

• Prior related technical internship or work experience is a plus. 
• Interest or experience data analytics, IT systems, platforms or tools is a strong plus (operating systems, network, IT peripherals, etc.)
• Understanding of coding including JSON, Python, PowerShell, Bash and/or SQL
• Understanding of Business Intelligence software like PowerBi
• Involvement in IT related Associations/Organizations or participation in relevant technical competitions is a plus.
• Interest in the healthcare payer industry or beginning a career in IT.
• Demonstrated interpersonal skills including clear and concise verbal and written communication.
• Strong analytical and problem-solving skills
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.)

• Pursuing a bachelor’s degree; rising senior with a major in computer science, information technology, or information systems. Other majors may be considered.
• Graduation date between December 2027 and June 2028 
• Minimum cumulative GPA of 3.0/4.0. 
• Available for the full duration of the 10-week program. 
• Unrestricted authorization to work in the United States; sponsorship is not available for this role. 

• Formal Intern Orientation to build business and industry acumen.
• Challenging real-world hands-on project
• Weekly networking opportunities among interns and company leaders
• Professional development workshops
• Volunteer activities

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At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees.  Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Exact compensation may vary based on skills, experience, and location.