Senior Agency Growth Manager

We are a highly profitable, fast-growing healthcare startup—a small and mighty team of 230 helping people find and enroll in individual health coverage. To date, we’ve helped over 20 million people enroll in health coverage. We're a mission-driven team that advocates for and cares deeply about the people we serve.

We're a double bottom-line company: revenues and enrollments. The ACA brings high-quality, comprehensive, affordable health coverage within reach for low-income Americans, and we exist to make that promise a reality. Your contribution will help millions of people navigate the complex and confusing health insurance industry and enable them to access health care when needed.

We are committed to building a team that is well-balanced in representation to best serve the people who use our products. We believe in creating inclusive and equitable spaces that build trust and respect and foster a sense of belonging. These values are at the core of our culture and will continue to lead our organization to successful outcomes.

HealthSherpa is a fully remote company and was recognized as a 2026 Best Remote Place to Work by Built In, reflecting our commitment to building a people-first culture rooted in trust, flexibility, and impact.

The Senior Agency Growth Manager is a key driver of revenue growth and long-term success within a portfolio of insurance agency accounts. You will serve as a trusted strategic partner to agency leaders-- identifying opportunities to deepen engagement, increase platform adoption, and deliver measurable value that keeps clients growing year over year. You'll join a motivated, mission-driven team and report to the Senior Director of Agency Sales.

This is a US-based remote role, with occasional travel (~25%) to important clients.

The total cash compensation range is $175,000-$220,000 (including bonus). Additionally, the total compensation package will include equity and benefits. Within the range, additional factors, including job-related experience, determine individual pay. Your recruiter can share more during the hiring process.

Account Growth

• Own and drive growth targets across a portfolio of agency accounts

• Identify expansion opportunities and develop strategic plans to increase product adoption and revenue

Client Success & Retention

• Deliver measurable, ongoing value to maintain strong retention across your book of business

• Monitor account health and usage trends, proactively identifying and addressing risks before they escalate

Relationship Management

• Serve as the primary strategic contact for agency leaders and key stakeholders

• Build trusted relationships through regular business reviews, proactive outreach, and a deep understanding of each client's goals

Marketplace Adoption

• Drive agency participation and adoption across the marketplace

• Educate agencies on tools, programs, and best practices to help them get the most out of the platform

Strategic Execution

• Develop, prioritize, and execute account growth plans tailored to each agency's unique opportunity

• Balance a high-volume portfolio with thoughtful prioritization and structured account planning

Cross-Functional Collaboration

• Advocate internally for agency needs, surfacing market feedback to Product, Marketing, and Sales leadership

• Partner with internal teams to align client strategy with company goals

Your success in this role will be measured by revenue growth within assigned accounts, net revenue retention, marketplace adoption and usage growth, and client satisfaction and loyalty.

• 5+ years of experience in account management, sales, business development, or client success (ideally managing a portfolio with revenue responsibility)

• 3+ years of experience working with health insurance agencies or within the health insurance industry

• A demonstrated ability to grow revenue within existing accounts using consultative, relationship-driven approaches

• Strong relationship-building and consultative selling skills, with experience engaging agency leadership or other senior stakeholders

• Comfort with CRM systems and data-driven account planning

• Bonus: Background in SaaS, marketplace, or platform-based businesses