Senior Mitel Engineer

Description

The Senior Mitel Engineer will develop, implement, and support collaboration services and solutions for consulting clients. Build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.

• →Accountability - Ability to accept responsibility and account for his\her actions 
• →Adaptability - Ability to fit into a changing environment 
• →Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition 
• →Applied Learning- Applied learning looks at whether an individual takes part in needed learning activities in a way that makes the most of the learning experience
• →Decision Making - Selecting an effective course of action while controlling resources and expenditures 
• →Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant   
• →Ethical - Ability to be guided by the company’s accepted principles of moral conduct 
• →Interpersonal- Interpersonal skills look at the ability of the individual to develop and maintain relationships with others.
• →Organized - Ability of an individual to be structured and methodical in working skills   
• →Persistence - Ability to continue in a course of action in the face of adversity 
• →Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge  

• 3+ years in a technical related field 

• 3-5 years in a technical related field 
• 3+ years’ experience working as a consultant 

• Mitel Video experience – MiCollab, SIP Door Access
• Experience designing and architecting Mitel solutions
• Knowledge of Mitel Collaboration tools – MiCollab Mobile, MiVoice Office Application Suite
• Familiarity or experience with:
• Mitel ACD Queues, RADs, and Agents

Equal Opportunity Employer - Including Disabled and Veterans

#HBS

• Bachelor’s Degree or equivalent experience
• Installing and supporting Mitel solutions
• MiVoice Office 250, MiVoice Business, or MiVoice Connect
• Certification in one of the above Mitel UC platforms
• Strong VoIP troubleshooting skills
• Experience deploying VoIP Protocols – SIP, QoS, G711/G729