Director of Product Design

Hello Heart is on a mission to make heart attacks a thing of the past.

We’re an AI company focused exclusively on heart health, building a platform that predicts and prevents cardiac events before they happen—identifying risk up to 10 days in advance versus 10 years in traditional clinical models. 

This is already working at scale. Hello Heart has been shown to reduce inpatient hospital days by 47% and deliver ~$1,800 in annual savings per member. Hello Heart is the cardiac prevention partner to over 80% of large U.S. health plans and serves hundreds of public and private employers.

We’re defining how the #1 cause of death—heart disease—is managed in the AI era. Join us.

We're hiring a Director of Product Design to own the craft and quality bar across Hello Heart's product experiences and go-to-market surfaces. Reporting to the VP of Product Design, you'll be a hands-on design leader, keeping UI quality, UX patterns, and brand cohesion consistent as we scale across a B2B2C portfolio that spans a connected device, AI features, and behavior change.
You'll directly shape our highest-stakes launches and executive storytelling, push AI-forward design workflows, and tighten collaboration with Engineering, without compromising trust, privacy, or accessibility.

• →Contribute to the "AI-first" product design vision: Establish UX patterns for AI-driven product experiences, while architecting internal frameworks and using generative tools to accelerate the entire product design lifecycle
• →Uphold the visual quality bar across product lines and go-to-market by being hands-on on the highest-stakes work: directly designing key launch moments, executive storytelling assets, and solutions to complex visual and interaction problems, with consistent brand expression across the portfolio.
• →Define and maintain cross-product UX patterns and layout guardrails: navigation, data presentation, key screens, and visual style, without adding process overhead.
• →Act as a craft delegate to the VP of Product Design, running critiques and first-pass reviews, surfacing risks early, and accelerating decisions.
• →Coach designers and writers through pragmatic, high-signal feedback, with a focus on user understanding, trust, and actionability for people managing heart health.
• →Support hiring, portfolio calibration, and selective external representation to reinforce our quality bar and attract people excited by AI, hardware, and health outcomes.

• Practical fluency with AI tools used in UX work: LLM assistants, AI-enabled design features, generative media, research synthesis, applied to real delivery and not just experimentation.
• 10+ years of product design experience, including leadership on strategic products with measurable impact and clear evidence of designing for behavior change.
• Strong visual design, interaction design, and information architecture skills, with a portfolio that demonstrates craft and clarity in data-heavy, high-trust experiences.
• Demonstrated success in mentoring designers and influencing cross-functional product development, particularly in complex B2B2C models where both partners and end users matter.
• Strong product storytelling and communication skills, able to drive alignment and make quality tradeoffs explicit in terms of user and business outcomes.
• Solid grounding in user research and evidence-based decision-making, with instincts for clarity, accessibility, and trust across diverse users.
• Mastery of Figma, prototyping tools, and design documentation practices.
• Comfortable operating independently in a fast-moving environment, driving progress through influence across a multi-product portfolio that includes a connected device.