Watch Commercial Executive

1.  Support and follow sales and ensure target achievements for Hermès Horloger

• Prepare strategic account plan and sales plan to maximize sales growth for existing key accounts

• Follow up products performances

• Provides analysis and assessments per point of sales (POS) and per customers & identify growth levers

• Set up, coordinate, maximize the promotional activities in POS

• Prepare shop opening /refit

• Maximize sales at all level seizing & creating opportunities

2.  Build up strong relationship with clients and store staff

• Liaison between Stores and Commercial

• Establish a relationship of trust with Hermès local teams and stores staff

• Be fully integrated, actively engaged and proactive with local team

• Maximize sales during institutional Hermès local event

• Provide product including catalogues, communication and training material for store staff

• Support CRM data analysis and clientele development strategy

3.   Animate store and implement Education & Service strategy for Hermès Horloger

• Participate to motivate the sales team to reach their objectives

• Share stores' and national watch' performances with watch sales team and work together on upgraded actions

• Support with VM in coordination with VM team

• Evaluate sales associates watches knowledge, identify needs & set up a strong training development plan to improve sales and service

• Conduct market analysis

4.    Watch Training implementation and follow up

• Taking planning and execution aligned with watch strategy

• Conduct LMH training for stores

• Ensures that training materials and programs are current, accurate, and effective

• Develop and implement training programs based on markets’ needs

Requirements & Capabilities:

• Bachelors Degree preferably in Business, Merchandising or other related field

• A minimum of 3-5 years applicable business development experience in retail / fashion / watch & jewelry industry

  • Proactive to seize opportunities and bring new ideas. 

    • Cool head to successfully face doubts and failures of a métier requiring strong innovative initiatives

    • Able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments/countries. Retail oriented.

    • Proactive, eager to success with a can-do attitude

    • Fluent in English and Chinese

    • Excellent interpersonal, negotiation, organizational and analytical skills

    • Proficient in Microsoft Office is required, especially in Excel and Powerpoint

    • Watches sensibility is a plus – fashion sensibility required otherwise

    • Able to travel as required