GTM Senior Analyst

HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.  

The GTM Senior Analyst is the operational backbone of a high-output Revenue Operations team. You will be the primary point of contact for the sales and CS teams on deal desk, CPQ, Salesforce governance, commissions, and ad hoc reporting. You will balance operational execution—keeping quotes clean, triaging pricing escalations, fielding report requests, and ensuring the GTM systems stack runs smoothly—and process automation and optimization: documenting what’s repetitive, identifying automation candidates, and partnering with the team to eliminate manual work over time.

You’ll report to the VP, Revenue with daily collaboration and direct access to GTM leadership. That proximity means you’ll develop real fluency across our entire GTM systems stack—Salesforce, CPQ, SalesLoft, HubSpot, commissions—and build judgment on how deals move through the pipe, how pricing decisions get made, and where the operational friction actually lives.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Own day-to-day Salesforce data governance: account ownership policy enforcement, data quality exception reporting, and field-facing triage.
• Support SalesLoft cadence governance and HubSpot campaign operations in partnership with BizOps.
• Serve as the business-side liaison to BizOps on systems administration—translating field needs into clear requirements.

• Handle ad hoc report requests from sales managers, reps, and CS—providing fast-turn responses that reduce the need for VP escalation.
• Generate implementation funnel reports and recurring analytics packs, transitioning recurring deliverables to automated pipelines as they mature.
• Own commission processing and statement generation.
• Support new rep onboarding to GTM systems in partnership with Sales Enablement.
• Prepare data inputs for quarterly board reporting and investor update packs as needed.

• PE-backed or high-growth SaaS environment experience.
• Healthcare technology, Medicaid, or home and community-based care domain knowledge.
• Exceptional cross-functional communication—effective with sales reps, CS, Finance, and BizOps without losing context between audiences.