Poker Lead

The Poker Lead Risk & Fraud is responsible for protecting the integrity of the poker ecosystem through the detection, investigation, and mitigation of fraud, collusion, exploitation, and gameplay abuse.

Covering all poker products, formats, and brands, you will lead investigations into complex threats including collusion rings, chip dumping, soft play, Real-Time Assistance (RTA), bots, account sharing, and other forms of unfair advantage. You will develop intelligence-led detection strategies, drive tooling enhancements, and work closely with operational, compliance, fraud, product, and technology teams to ensure a safe and sustainable playing environment.

Working in harmony with other Risk & Fraud functions covering payments, financial crime, KYC, and account security, you will lead game integrity operations in line with management direction, regulatory obligations, company policy, and Terms of Service to minimize financial leakage while maintaining player trust and confidence.

• Lead investigations into suspected collusion, chip dumping, soft play, account sharing, ghosting, bot usage, RTA usage, and other forms of gameplay abuse.

• Develop and continuously refine collusion detection frameworks utilizing behavioral analytics, gameplay telemetry, network mapping, and statistical modelling.

• Identify, investigate, and disrupt organized abuse groups and collusion rings operating across multiple poker formats and brands.

• Conduct population-level analysis to identify emerging integrity threats, behavioural shifts, and evolving attack methodologies.

• Establish evidence standards and enforcement thresholds for gameplay-related violations.

• Evaluate risks to the poker ecosystem and recommend mitigation strategies to reduce financial exposure and preserve game integrity, including bonus abuse leakage.

• Design, maintain, and enhance alerting systems capable of detecting suspicious activity in real time or near real time.

• Develop segmentation models, risk scoring methodologies, and investigative workflows to prioritize cases based on financial and reputational exposure.

• Build time-series analysis overlays and trend monitoring capabilities to surface emerging threats before material impact occurs.

• Quantify financial impact and risk exposure associated with gameplay abuse and collusion activities.

• Define requirements for fraud detection tooling, intelligence platforms, and integrity monitoring systems.

• Partner with Product, BI, Engineering, and Data teams to deliver new detection capabilities and automation initiatives.

• Drive continuous improvement of detection coverage, accuracy, efficiency, and investigative productivity.

• Maintain awareness of industry developments, emerging technologies, AI-assisted abuse methods, and evolving threat landscapes.

• Collaborate closely with Fraud Operations, Compliance, Payments, Security, Customer Support, and Product teams on overlapping investigations.

• Coordinate cross-brand intelligence sharing and enforcement actions where abuse impacts multiple brands, networks, or jurisdictions.

• Provide subject matter expertise during regulatory reviews, audits, and external investigations where required.

• Support policy creation and ongoing review of poker integrity, gameplay abuse, and enforcement frameworks.

• Mentor and develop analysts in collusion detection methodologies, investigative techniques, evidence gathering, and escalation standards.

• Review complex investigations and provide guidance on enforcement decisions.

• Produce regular reporting on caseload, financial impact, emerging risks, enforcement activity, and integrity trends for senior leadership and executives.

• Contribute to strategic planning and roadmap development for Poker Risk & Fraud and Game Integrity functions.

• Reduction in collusion-related financial leakage.

• Reduction in chip dumping, soft play, and gameplay abuse incidents.

• Improved detection speed and investigative efficiency.

• Increased detection accuracy and reduced false-positive rates.

• Growth in automated detection coverage across poker formats.

• Increased player trust and confidence in game integrity.

• Effective disruption of organized abuse groups and repeat offenders.

• Minimum 3 years' experience in Poker Risk, Fraud, Game Integrity, Security, or a related field within the online poker industry.

• Strong understanding of poker ecosystems, tournament structures, cash games, player behaviour, and gameplay abuse methodologies.

• Demonstrable experience investigating collusion, chip dumping, soft play, bots, account sharing, RTA, and organized abuse networks.

• Proficiency in data analysis, behavioural modelling, risk scoring, network analysis, and fraud detection techniques.

• Experience working with SQL, BI platforms, fraud tooling, or analytical environments is advantageous.

• Awareness of modern technologies including AI-assisted gameplay, solver technologies, automation frameworks, and device intelligence solutions.

• Strong stakeholder management and communication skills with the ability to present findings to senior management and executives.

• Experience mentoring analysts and leading investigative workstreams.

• Degree in a related discipline preferred.

• Collaborative mindset with the ability to work effectively across operational, technical, compliance, and commercial teams.