HAL - Guest Services Administrator - CTI

This administrative function is a non-guest facing position vested with the responsibility of handling, preparing, producing, and filing administrative and logistical work for the Guest Services Department. This work is of critical importance and requires precision, accuracy, organization, and excellent deadline management.
This position reports directly to the Documentation Manager (DM) and will assist the DM in ensuring that all reports are completed in a timely and accurate manner.

It is an advantage but not a must-have requirement to have worked within the HAL Guest Services Department though the position is intended to be staffed from within because of the intrinsic, specific and proprietary knowledge required.

Although not a primary duty, multilingual staff in this position will, as necessary, continue providing secondary assistance with translations.