Customer Service - Recent Graduate

Support the documentation process and related tasks as required, through the input of data into core operating systems, obtain and validate information from multiple sources, generate and send documentation to end user customers, interact with Customer and Suppliers in support of the Originations process, answer questions and inquires as they arise from end user Customers and suppliers. Provide updates to internal and external stakeholders on process status updates. Conduct reconciliation tasks and other analysis to ensure documentation being generated are following internal Policies and Guidelines as well as end user customer’s requirements. Complete tasks within assigned time frames and escalate any issues to internal stakeholders as identified.

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope. Uses professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.

THIS ROLE IS FOR A RECENT GRADUATE CANDIDATE YOU SHOULD BE GRADUATED IN 2025.

• Bachelor's degree in Finance, Business or Economics and/or 1-2 years related experience in Financial Services or related industry

• Demonstrated verbal communication and customer service skills
• Knowledge of Microsoft Office Suite, with a focus on Excel, Word, Outlook and PowerPoint
• Strong Writing/Correspondence skills
• Fluent in English; both written and verbal

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates.  These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.  The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.