Audio Visual Technician - Philadelphia

Maintain a clean, safe, fast, friendly, and fun environment for all guests, team members, and company assets. The focus shall always be on ensuring a safe and comfortable environment while maintaining a positive can-do attitude with an emphasis on the highest level of guest service for both external and internal guests to Live! Casino & Hotel. 

• Install, troubleshoot, repair, and provide end-user support for Audio Visual equipment and Audio Visual control systems; including peripherals, PC's, speakers, TVs, LED Walls, amplifiers, RF equipment, Ethernet hardware, cabling systems, control system hardware and AV related software 
• Set-up, operate, and troubleshoot video and audio systems 
• Maintain AV equipment inventory; replacements and/or inventory requests 
• Maintain and assist in all back-of-house A/V including conference rooms and training rooms 
• Assist and advise on special event systems support, entertainment systems, back of house AV systems, as well as marketing and media systems 
• This is a non-uniformed position, which requires the team member to be in compliance with non-uniformed appearance standards while on duty 
• Work flexible hours including evenings, overnights, weekends, and holidays including but not limited to participating in the on-call rotation program 
• Ensuring the safety and security of all guests, clients, entertainers and team members/employees 
• Other duties as assigned 

• Education: Technical degree or certification preferred 
• Experience:  Minimum of 2 years’ experience in Audio / Visual 
• Excellent technical, problem solving, interpersonal, oral & written communication skills 
• Must be able to comply with all state gaming regulations, which may include obtaining a license. 

• Must be able to lift and/or push up to 80 lbs. 
• Must be able to work standing for up to 4 hours at a time 
• Must be able to work in small, confined areas 
• Must be able to bend at the waist 
• Able to work from a ladder at 8 and 12 feet 
• Must be able to reach above the head 

• Ability to assume responsibility for independent/self-directed action 
• Ability to perform assigned duties under frequent time pressure in an interruptive environment 
• Must have strong time management skills 
• Ability to effectively work independently and as part of a team 
• Ability to share or divide attention among several ongoing activities, projects, or assignments 
• Must be able to work flexible hours including evenings, overnights, weekends and holidays and must be able to participate in the on-call rotation program 
• Experience in audio / video setup and maintenance 
• Knowledge of signal flow for audio and video 
• Knowledge of IT Network Infrastructure 
• Ability to install new and maintain existing hardware 
• Strong guest service skills 
• Communicate effectively and efficiently 
• Advanced knowledge of Audio Visual and AV control systems 
• Experience with QSys, Crestron, ETC, Mosaic, Paradigm, and/or Analog Way preferred 
• Excellent technical, problem solving, interpersonal, oral & written communication skills 

• 24/7 high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
• You will work in an environment where smoking is allowed.