EHR Analyst

Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. 

We exist to improve the health and wellbeing of everyone in our community. 

Schedule: Monday through Friday, 8:00am - 5:00pm. This is a hybrid position with frequent on-site responsibilities. Candidates must reside within reasonable commuting distance of Wichita, Kansas, and be available to work on-site as operational needs require.

Full Time Benefits:

20 days of PTO per year, plus 10 paid holidays.

Employer-paid Benefits include:

• Basic life insurance
• Short-term disability
• Long term disability
• Employee Assistance Program with 12 free sessions per year
  

Optional Benefits include:

• Medical
• Dental
• Vision
• Supplemental life insurance
• Accident and critical illness insurance
• Identity Theft Insurance
• 401k with Safe Harbor Plan match

Summary: The EHR Analyst supports the daily operation, optimization, and integrity of the organization’s electronic health record (EHR) systems. This role serves as the primary resource for end-user support, system workflows, access management, issue resolution, and data quality. The EHR Analyst collaborates with clinical, operational, IT, and leadership teams to ensure effective system use, accurate documentation, and reliable data capture. The role contributes to compliance with applicable healthcare requirements, including HIPAA, HITECH, and HRSA, and supports alignment with IHS Urban Indian Program, and PCMH standards.

Essential Functions:

• Manages and resolves technical support tickets, providing frontline troubleshooting and escalating issues as needed.
• Provides day-to-day support to staff on system navigation, workflows, and operational processes.
• Coordinates onboarding and offboarding activities, including user account setup, role-based access, and initial training.
• Delivers ongoing education, refresher training, and updates related to system changes, regulatory requirements, and interoperability standards.
• Develops and maintains training materials, user guides, and standardized workflow documentation.
• Maintains role-based user access in accordance with the principle of least privilege; conducts periodic access reviews.
• Monitors system activity, audit logs, and user behavior for potential inappropriate access or security risks; escalates concerns per policy.
• Supports compliance with HIPAA Privacy and Security Rules and HITECH requirements, including breach identification and reporting support.
• Identifies, collects, and analyzes EHR data and reports to identify discrepancies, incomplete documentation and workflow inefficiencies; coordinates with departments to resolve issues.
• Supports reporting needs for operational, clinical, and compliance purposes, including IHS and HRSA-related reporting requirements.
• Maintains data governance standards, including data accuracy, consistency, integrity, and alignment with USCDI data elements.
• Supports interoperability workflows, including data exchange, continuity of care documents (CCDs), health information exchange (HIE), and validation of data mapping and structured data capture.
• Collaborates with IT, vendors, and internal stakeholders to troubleshoot issues, implement system enhancements, and support upgrades, including regulatory and interoperability changes.
• Participates in system testing, validation, and change management processes.
• Supports the development and maintenance of policies and procedures related to EHR use, documentation standards, data governance; ensures adherence to applicable federal and state regulations.
• Travels as needed to support organizational operations.
• Performs other duties as assigned.

Qualifications:

• Associate’s degree required; bachelor’s degree preferred in Health Information Management, Health Informatics, or a related field.
• Minimum of two (2) years of experience supporting an EHR system.
• Experience providing end-user support and workflow training in a healthcare setting preferred.
• Experience in a Federally Qualified Health Center (FQHC) or similar healthcare environment preferred.

Skills:

• Communicates effectively with leadership, staff, and external partners.
• Demonstrates strong organizational skills and effectively manages multiple priorities.
• Exercises sound judgment and decision-making in complex or sensitive situations.
• Builds collaborative working relationships across clinical, operational, IT, and vendor teams.
• Demonstrates initiative, accountability, and commitment to achieving organizational and departmental goals.
• Maintains accuracy, reliability, and attention to detail in all work processes and documentation.
• Utilizes time and resources effectively to meet operational objectives and deadlines.
• Accepts constructive feedback and continuously seeks opportunities for professional growth and improvement.

Physical and Mental Demands of the Job:

All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

• Talking: The ability to speak clearly and effectively.
• Average Hearing: The ability to hear average conversations and respond accordingly.
• Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach.
• Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together.
• Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus.
• Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases.
• Physical Strength: The ability to occasionally lift and/or move up to 30 pounds.
• Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. 

Hunter Health provides equal employment opportunities to persons without regard to race, religion, color, ancestry, genetic information, sex, pregnancy, marital status, national origin, age, disability or veteran status, and any other status protected by federal, state, or local laws. HHC is committed to taking affirmative action to employ, and advance in employment, disabled persons and veterans.

As an Urban Indian Health Program, Hunter Health Clinic, Inc. (HHC) adheres to the Indian Preference in Employment as stated in the Federal Acquisition Regulations System (48 C.F.R. § 326.501–505). Training and employment preferences and opportunities shall be provided to Native Americans regardless of age (subject to existing laws and regulations), sex, religion, or tribal affiliation. Applicants claiming Indian Preference may be asked to provide documentation of eligibility.

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