Assistant Manager Housekeeping

An Assistant Manager of Housekeeping supports the head of the department to direct daily shift operations, manage staff, and inspect property spaces to ensure high cleanliness standards.

Key Responsibilities

• Operations & Inspections: Supervise daily shift routines, coordinate room assignments, and perform rigorous inspections of guest rooms and public areas.
• Staff Leadership: Train, motivate, and mentor room attendants and cleaning crew while tracking attendance and performance.
• Inventory Control: Monitor par stock levels for linens, guest amenities, uniforms, and cleaning supplies to avoid shortages.
• Interdepartmental Coordination: Communicate room availability status rapidly with the Front Desk and report maintenance issues to engineering.
• Guest Relations: Handle guest complaints promptly, address special requests, and enforce quality control corrective actions.

Experience: Minimum 2 to 3 years of supervisory experience in housekeeping within a hospitality or resort environment.

Education: High school diploma or a degree in Hotel Management, Hospitality, or Business Administration.

Core Competencies: Strong organizational skills, attention to detail, basic computer proficiency, and knowledge of safety and sanitation guidelines