Housekeeping Supervisor

At Hyatt, we believe our guests choose us because of our people. Our colleagues create exceptional experiences through genuine care, thoughtful service, and a commitment to excellence. As Housekeeping Supervisor, you will play a pivotal role in delivering a world-class wellness experience while leading a high-performing team that embodies Hyatt’s purpose of care.

·        Supervise daily activities of the housekeeping attendants

·        Establish and inform staff on hygiene standards.

·        Able to resolve any issues that occur on the job

·        Allocates room to housekeeping attendants according to the system implemented in the hotel

·        Check and monitor guest rooms and common areas

·        Inspect guest rooms properly before releasing the rooms for occupancy.

·        Ensuring all discrepancies are reported in a timely manner

·        Monitor inventory of cleaning supplies and ordering stock as needed.

·        Provide support to Managers in assigning work tasks and duties of housekeeping attendants.

·        Communicate with all team members in a respectful way.

·        Ensure records of daily assignments are completed.

·        Clean, maintain and store cleaning equipment

·        Document and report issues arise during the shift to the Housekeeping Manager.

·        Supports the implementation of Hyatt Brand Standards, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.

·        Attends and contributes to all training sessions and meetings as required.

·        Ensures high standards of personal presentation and grooming.

·        Respond to changes in the housekeeping function as required by the industry, company and hotel.

·        Carries out any other reasonable duties and responsibilities as assigned.

·        Certification in related field preferred.

·        2-4+ years of progressive housekeeping hotel experience

·        Excellent communication, problem-solving, and interpersonal skills.

·        Ability to operate in a fast-paced, dynamic environment. 

·        Previous experience with international hospitality brands preferred.