IT Support Lead - IL

About Ibex:

Ibex develops state-of-the-art AI solutions for cancer diagnostics. Our cutting-edge technology

transforms cancer care by providing every patient with an accurate, timely and personalized

diagnosis.

Ibex is a well-funded start-up headquartered in the USA and Israel, with a global presence and

live deployments at labs and hospitals worldwide.

Our world-class team of researchers, engineers, business professionals and medical experts is

growing.

Ibex Medical Analytics is looking for an IT support Lead to help build a robust service that

enables trusted cancer diagnostics for all.

• Responsibilities:
  

• Maintain and improve the technology used by the company

• Manage endpoints, servers, and services

• Participate in equipment purchase

• Collect evidence (logs and metrics) to comply to the standards Ibex adheres to

• Test and examine staff complaints and support teams to remediate

• Ensure that systems are safe and secure against cybersecurity threats

• Previous experience as an IT support engineer for at least 3 years - a must!

• Previous experience as an Administrator of Office 365 & Azure AD and Google Workspace - a must!

• Experience with supporting non technical personnel

• Experience with Windows, Linux and MacOS administration

• Experience with server virtualization (VMWare of Open Source)

• Experience with managing network devices (as Cisco and FortiGate)

• Experience with troubleshooting network issues

• Experience with troubleshooting OS malfunctions

• Fluent in English – verbally & written – a must!

• On-site position