Technical Account Manager - US (Remote, ET Timezone)

United States·Bostonmid

Technical Support EngineerCustomer

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Quick Summary

Key Responsibilities

Own assigned customer accounts end-to-end, covering both technical account management and customer success throughout the customer lifecycle. Lead customer onboarding and implementation,

Technical Tools

Technical Support EngineerCustomer

About Ibex:

IBEX develops state-of-the-art artificial intelligence solutions for cancer diagnostics. Our cutting-edge technology is transforming the diagnosis of cancer, leading to rapid and accurate decision making and providing new diagnostic insight to enable precision medicine.

IBEX is a well-funded start-up with global presence and headquarters in the USA.

Our world-class team of researchers, engineers and medical experts is growing. If you are an outstanding professional, passionate about your work, a team player and want to make a difference in the lives of millions of people – Come join us!

Responsibilities

~1 min read

Nice to Have

~1 min read

Knowledge of healthcare data privacy and compliance (HIPAA).

Hands-on, proactive, and highly collaborative, with excellent written and verbal English. Additional languages - preferred.

US-based remote role, with ~25% travel and availability during US Eastern Time Zone hours.

We are an equal opportunity employer and committed to creating a friendly, inclusive environment that is a pleasure to work in, and where there is an unbiased acceptance of others.