Help Desk Technician-IT514405
United States·New YorkmidOtherHelp Desk Technician
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Quick Summary
Requirements Summary
CompTIA A+, Network + or other technical trade certification. Prior technical training, education, or course work
Technical Tools
OtherHelp Desk Technician
- Provide tier 1 and 2 helpdesk support by phone, online and in-person through visits to NYC area locations.
- Follow established procedures to resolve common IT support requests.
- Provision and prepare IT equipment for staff.
- Maintain IT records, including asset management.
- Perform standard Active Directory management tasks.
- Assist with the development of and adherence to IT policies and procedures.
- Participate in on-call after-hours rotation schedule.
- Work with users to elicit the objectives behind their request and provide great customer service.
- Maintain a clean and well-organized work environment.
- Stay current with technology trends and continuously develop technical skills.
- Work on tasks and projects as assigned by supervisor.
- Provide exceptional customer service.
- Using Microsoft Windows and Office.
- Performing basic hardware and software installation and troubleshooting
- Collaborating with a team.
- Utilizing strong written and verbal communications
Requirements
~1 min read- CompTIA A+, Network + or other technical trade certification.
- Prior technical training, education, or course work
Location & Eligibility
Where is the job
New York, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- October 2, 2026
- First seen
- October 2, 2026
- Last seen
- October 2, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 54%
- Scored at
- October 2, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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