Benefits:

401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Wellness resources

You know when an estimate doesn’t look quite right.

Maybe the documentation doesn’t support the scope. A carrier requirement was missed. Something is going to get kicked back. Or there’s simply a better way to write it.

You catch it because you understand restoration—not just the software.

Paul Davis Restoration is looking for a Quality Assurance Specialist to review estimates and claim files across our Mitigation, Contents, and Reconstruction teams. You’ll help catch issues before they become delays, rework, or scorecard problems—and help our Estimators understand how to get it right the first time.

What You’ll Do

Review & Quality Control

Review estimates and claim documentation for accuracy, completeness, and consistency
Identify missing documentation, estimating discrepancies, and potential compliance issues
Review Mitigation, Contents, and Reconstruction files using Xactimate/XactAnalysis and other industry platforms

Insurance Carrier & Third Part Administrator (TBP) Compliance

Learn and apply carrier guidelines, TPA requirements, SLAs, and scorecard expectations
Ensure files meet program-specific estimating and documentation standards
Help resolve questions or discrepancies with carriers, TPAs, and internal teams

Estimator Support

Work directly with internal teams when corrections or additional documentation are needed
Explain the why behind carrier requirements and estimating expectations
Provide constructive feedback and serve as a technical resource for the team

Continuous Improvement

Identify recurring estimating or documentation issues
Recognize training opportunities and process gaps
Help improve file quality, turnaround times, and overall performance

What We’re Looking For

Experience in restoration, construction estimating, property claims, or a related field
Strong knowledge of restoration estimating and documentation
Experience with Xactimate/XactAnalysis or similar estimating and claims platforms
Familiarity with water, fire, contents, mold, and/or reconstruction
Strong attention to detail and problem-solving skills
Confidence communicating feedback and working with multiple teams
Experience with carrier/TPA programs, Symbility, MICA, QA Assist, or AskAIME is a plus

Use Your Restoration Experience Differently

Maybe you’ve been an Estimator, Project Manager, Claims Professional, or Restoration Specialist, but the part you really enjoy is analyzing the details, solving problems, and helping others improve.

You don’t have to be the person running the project to make an impact.

At Paul Davis, your expertise will help our teams get it right the first time.

Paul Davis Restoration does not discriminate on any unlawful basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Restoration Quality & Estimating Specialist

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