Restoration Technician

Ia-Cedar Falls-mid

OtherTechnician

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Quick Summary

Overview

Benefits: 401(k) matching Company parties Health insurance Opportunity for advancement Paid time off Training & development Position Overview Completes tasks at Water and Fire Restoration jobs,

Technical Tools

OtherTechnician

Benefits:

401(k) matching
Company parties
Health insurance
Opportunity for advancement
Paid time off
Training & development

Position Overview

Completes tasks at Water and Fire Restoration jobs, as well as Cleaning jobs. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers. Pay based on experience.

Job Responsibilities

Ensure appropriate equipment and supplies are loaded on truck needed for job, arrives to work site
Complete assigned jobs according to company processes while maintaining quality control on each job
Perform damage repair to include pack-out of contents, removing/disposing of non-salvageable materials, deodorizing and treatment of surfaces
Complete detailed cleaning of trim, ledges, baseboards, light fixtures, and more on post construction cleans
Ensure equipment, supplies, vehicles, and products are properly handled. Report any equipment malfunction and or damage to supervisor
Communicate customer issues, and daily job activities with supervisor and key company staff
Prepare documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

High school graduate or equivalent
Experience in the cleaning or restoration industry not required but preferred
Valid Drivers’ License and satisfactory driving record
Good verbal and written and communication skills
Good customer service skills
Experience with using mobile software to enter data
Can read and follow product label usage instructions
Reports to work on time in a clean, complete uniform
Must be able to prioritize activities and meet deadlines

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.
Express or exchange ideas with others quickly, receive and act on detailed information given.
Use visual acuity to perform detail-oriented activities
Be exposed to various inside working conditions: The change of environment such as with or without air conditioning and heating.

Employee Benefits

Competitive Pay
Paid Holidays
Paid Time Off
Medical and Dental Insurance
Retirement Plan w/ Company Match
Opportunity to Advance
Positive, Upbeat Workplace Culture

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.