Associate - Guest Relations - PRN

Shift:  Supplemental Hours (Monday through Friday, hours vary between 5:30 am and 6:30 pm.)  

• Fills in for PTO, additional shift needs, and call-ins. 0-24 hours a week.

Work Location:  Fishers Hospital

Department Supported:  Patient Experience

Primary Responsibilities: 

Sets the tone for an exceptional experience by welcoming all guests to our organization in a friendly, helpful manner. Serves as an information resource by answering questions, providing accurate up-to-date information and giving directions to areas within the hospital and any adjoining medical facilities. Responsible for being a culture champion by embracing and demonstrating the mission and vision of the organization. Requires a concierge level customer service attitude.

Requirements: 
• High School Diploma/GED required.

Preferred: 
• Previous concierge level customer service experience preferred.
• Previous healthcare experience involving patient/public contact preferred.