Quick Summary
Overview
Schedule & Location Schedule: Monday–Friday, 8:00 a.m. – 4:30 p.m.
Technical Tools
Other
Responsibilities
~1 min read- →Check in and check out patients
- →Distribute RightFax documents
- →Disburse patient letters through the patient portal
- →Answer the majority of pool messages
- →Schedule patient appointments
- →Utilize LOMA to confirm appointments
- →Patient interaction, check-in, and check-out
- →Insurance loading and verification
- →Managing pool messages and patient letters
- →Scheduling appointments
- →Collaborating with multiple departments, providers, nurses, and medical assistants
- →Answering incoming calls and directing patients and visitors appropriately
- →Collecting payments and validating charges in appropriate systems
- Independently manage all scheduling needs
- Handle pool messages efficiently
- Schedule patients at any location
- Demonstrate confidence with insurance processing
- Accurately document information in the patient chart
- Patient-focused with strong customer service skills
- Ability to establish rapport and trust with patients
- Calm under pressure with strong de-escalation skills
- Excellent attention to detail and time management
- Quick learner with the ability to multitask
- Team-oriented with a strong work ethic and initiative
- Training with a Registration Specialist mentor for the majority of onboarding
- Approximately one month of shadowing
- Insurance-specific training provided
Requirements
~1 min read- High School Diploma or GED required
- Relevant experience in a healthcare setting
- Ability to learn and retain medical coding (ICD-10, CPT preferred)
- Understanding of insurance information and medical terminology
- Knowledge of clinical practices preferred
- Basic proficiency in Microsoft Office (Word, Excel, PowerPoint)
Location & Eligibility
Where is the job
Carmel, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- May 26, 2026
- First seen
- May 26, 2026
- Last seen
- May 26, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 44%
- Scored at
- May 26, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application · ~5 min on Indiana University Health System's site
Please let Indiana University Health System know you found this job on Jobera.
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