Head of Account Management

Infingame is extending an invitation to accomplished professionals to become an integral part of our dynamic company as a Head of Account Management. We are on the lookout for motivated individuals ready to join our team. Your contribution will be instrumental in delivering our top-notch products and services, collaborating with some of the most professional minds in the industry, and driving your continued growth and development.

Infingame operates as a B2B aggregator for the iGaming sector and has amassed over 9 years of industry expertise. At Infingame, we are at the forefront of the dynamic iGaming industry, driven by a passion for innovation and excellence. With a robust portfolio of games from the best game providers, including the fastest spin time across other aggregators, Infingame offers an unparalleled gaming experience that sets us apart.

Requirements:

• Experience in similar positions (Account Manager) 3 years+;
• Advanced or Fluent English;
• Good knowledge and clear understanding of gambling industry;
• Experience in working with budgets, marginality, contracts, and invoices;
• Strong social skills and a natural talent for connecting with people, experience in business and contract negotiations;
• Team management skills and ability to lead;
• Ability to meet goals;
• Excellent interpersonal, organizational, and problem-solving skills;
• Ability to go on business trips.

Your future responsibilities:

• Own and drive the Account Management strategy in line with company goals and revenue targets.
• Maintain a strong understanding of the product ecosystem, operator markets, and commercial models.
• Lead and develop the Account team, defining clear responsibilities, KPIs, and performance expectations.
• Oversee daily account operations, priorities, and client satisfaction across key operators.
• Build and maintain strategic relationships with operators and support commercial negotiations when required.
• Develop a structured upsell strategy for the Account team, create upsell plans per account, and ensure consistent execution and monitoring.
• Track account performance, revenue growth, and upsell progress, identifying optimisation and growth opportunities.
• Ensure strong cross-functional collaboration with Partnerships, Legal, Finance, Technical, and Product teams.
• Own and optimise account-related processes, documentation, and internal tracking tools.
• Provide regular performance reporting and insights to top management.

What sets us apart:

• Insurance for Ukraine and abroad: We care about the well-being of our team members and offer comprehensive insurance coverage for both domestic and international needs.
• Corporate English Classes: We believe in enhancing your communication skills. Take advantage of our corporate English classes to further develop your language proficiency.
• Slovakian Classes: If you’re in Bratislava or interested in learning the local language, we offer Slovakian classes to help you integrate and feel at home.
• Corporate Psychologist: Your mental well-being is important to us. Our corporate psychologist is available to provide support and guidance whenever you need it.
• Flexible schedule: You will have the opportunity to choose where you want to work — at one of our comfortable offices or home. We ensure comprehensive company-paid 21 paid days off during the year; unlimited sick leaves and you can request an unpaid leave of absence.
• We are committed to fostering the professional growth of our team members. As part of our dedication to your development, we offer a tailored growth plan for each employee. This plan is meticulously crafted, taking into account your unique strengths, areas for development, and aspirations for career excellence, all in alignment with our company’s objectives.
  
  At Infingame, we are not just shaping the iGaming industry; we’re elevating it to new heights.
  Join us in this exhilarating journey where creativity, technology, and entertainment converge.