Infosys19d ago

Communications Specialist

Romaniamid

MarketingPR Specialist

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Quick Summary

Key Responsibilities

Experience within a GBS, shared services or multinational organisation. Exposure to or

Requirements Summary

Experience within a GBS, shared services or multinational organisation. Exposure to or

Technical Tools

MarketingPR Specialist

We are Infosys Romania.

We offer business consulting, technology and engineering solutions and end-to-end transformative business process management services to some of the world’s most iconic brands.
As part of a large‑scale global transformation, a world‑leading FMCG company has partnered with Infosys to redesign and elevate its Global Business Services (GBS) to world‑class standards. We are seeking a Communications Specialist.
You tasks in detail:

Execute communication and engagement plans aligned with global GBS priorities and transformation initiatives.
Create and distribute communication materials including newsletters, presentations, intranet content, leadership messages, announcements and event communications.
Support the rollout of the global communication model for GBS globally, helping to ensure consistent and effective communication across functions, markets and stakeholders.
Maintain and manage communication calendars, distribution lists, communication channels and engagement platforms.
Develop and maintain change and communication toolkits, templates, guides and supporting materials.
Track communication and engagement metrics, preparing regular reports and insights on reach, participation and effectiveness.
Coordinate with Corporate Affairs, Communications, HR, Legal and other functional teams to ensure communications are aligned and compliant.
Research and coordinate participation in external engagement opportunities such as employer branding events, industry forums and talent attraction activities.
Organize engagement activities such as townhalls

WHAT YOU NEED TO SUCCEED

Bachelor’s degree in Communications, Marketing or related field
3+ years’ experience in (internal) communications, change management.
Excellent written and verbal English skills
Experience creating communication materials across multiple channels (email, intranet, presentations, digital platforms, townhalls, events)
Strong proficiency with Microsoft 365 applications, Canva

Nice to have:

Experience within a GBS, shared services or multinational organisation.
Exposure to organizational transformation, process improvement or digital transformation programs.
Familiarity with employee listening tools, communication analytics or engagement platforms.
Exposure to change management methodologies such as Prosci, ADKAR or Kotter.

Skills & Behaviours

Strong execution and project coordination skills with the ability to manage multiple priorities and deliver high-quality outputs on time.
Excellent written and verbal communication skills, with the ability to simplify complex information for different audiences.
Strong content development and storytelling capabilities across a range of communication formats.
Attention to detail and commitment to producing accurate, polished and engaging communications.
Customer and employee-focused mindset with an interest in understanding stakeholder needs and improving employee experiences.
Proactive, adaptable and solutions-oriented approach in a fast-paced and evolving environment
Basic understanding of change management principles and employee adoption practices.
Analytical mindset with the ability to interpret feedback, engagement metrics and survey results to identify insights and opportunities.
Strong organizational skills and ability to coordinate events, communications and engagement activities simultaneously.
Comfortable working collaboratively as part of a global team and contributing to shared objectives.

Employee perks, benefits:

Long-term and stable cooperation;
Benefit platform;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
22 paid vacation days in the first year plus 2 more paid vacation days starting with the second year;
Modern, cozy and central location in Bucharest;
Teamwork in a multicultural environment;
Medical subscription and life insurance.