Infosys6d ago
New
New
Oracle CC&B (Customer Care and Billing) Tech Consultant
OtherCustomer Care
0 views0 saves0 applied
Quick Summary
Overview
Overview The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy,
Technical Tools
OtherCustomer Care
The Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering businesses within the services, utilities, energy, and resources sectors through strategic digital transformation. We specialize in guiding organizations through the complexities of disruption, enabling them to unlock value and realize sustainable growth. Join us to be part of a pioneering team that leverages advanced AI and digital technologies to drive innovation and operational excellence. You'll have the opportunity to work on transformative projects that shape the future of these critical industries, collaborate with industry experts, and develop resilient strategies that respond to change and seize new opportunities. If you're passionate about AI and eager to make a significant impact, the Infosys SURE unit is the perfect place for you to grow and excel
In the assigned Job Role of Domain Consultant 3, your Area Of Responsibility will be as below:
⦁ Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
⦁ Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
⦁ Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
⦁ Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
⦁ Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
⦁ Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability
Your contribution to the team:
⦁ Expertise in of IT solutions and solution architecture for specific sectors
⦁ Proficiency in evaluating IT solutions and aligning them with business enhancement goals
⦁ A focus on innovation and adaptability for integrating new technologies
⦁ Proactive problem-solving to streamline complex requirements.
⦁ Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices
⦁ Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
⦁ Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
⦁ Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
⦁ Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
⦁ Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
⦁ Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability
Your contribution to the team:
⦁ Expertise in of IT solutions and solution architecture for specific sectors
⦁ Proficiency in evaluating IT solutions and aligning them with business enhancement goals
⦁ A focus on innovation and adaptability for integrating new technologies
⦁ Proactive problem-solving to streamline complex requirements.
⦁ Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices
Requirements
~1 min read
• Experience of at least 1 or 2 full-cycle implementation for a utility (Power/Water/Swear Water Domain) with hands on technical and deployment experience in Oracle CC&B.
• Experience with process integration of CC&B with other utility enterprise and operational systems such as core ERP, WAM, MWM, MDM, GIS etc.
• Experience in Oracle CC&B Product Architecture , Oracle PIP, Data Model, Oracle Utilities Application Framework
• Exposure to US (Regulated and De-Regulated) Markets
• Experience in CC&B Application Development Frame works • Experience in Batch Programming, Algorithm, UI Maps, BO/MO, Change Handlers, Service Scripts ,Business Scripts, BPA Script ,Application Service, User Exits (Java/HTML/JSP/XML) and web services development. • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
• Experience with process integration of CC&B with other utility enterprise and operational systems such as core ERP, WAM, MWM, MDM, GIS etc.
• Experience in Oracle CC&B Product Architecture , Oracle PIP, Data Model, Oracle Utilities Application Framework
• Exposure to US (Regulated and De-Regulated) Markets
• Experience in CC&B Application Development Frame works • Experience in Batch Programming, Algorithm, UI Maps, BO/MO, Change Handlers, Service Scripts ,Business Scripts, BPA Script ,Application Service, User Exits (Java/HTML/JSP/XML) and web services development. • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Estimated annual compensation range for candidate based in Newport, NJ will be min $134406 to max $174728
What We Offer
~1 min readAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
✓Medical/Dental/Vision/Life Insurance
✓Long-term/Short-term Disability
✓Health and Dependent Care Reimbursement Accounts
✓Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
✓401(k) plan and contributions dependent on salary level
✓Paid holidays plus Paid Time Off
Location & Eligibility
Where is the job
Parkersburg, United States
On-site at the office
Who can apply
US
Listing Details
- Posted
- September 21, 2026
- First seen
- September 27, 2026
- Last seen
- September 27, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 28%
- Scored at
- September 27, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
Similar Customer Care jobs
View all →Newsletter
Stay ahead of the market
Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.
A
B
C
D
No spam. Unsubscribe at any time.