Insify
Insify13mo ago
New

Customer Support Specialist (French market)

NetherlandsNetherlands·AmsterdamFull-timemid
Customer Support SpecialistCustomer
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Quick Summary

Overview

Looking for a Role with Impact? Become a Customer Support Expert at Insify! Entrepreneurs deserve better insurance. Fast, simple, fair—that’s what we deliver at Insify.

Technical Tools
Customer Support SpecialistCustomer
Looking for a Role with Impact? Become a Customer Support Expert at Insify!
 
Entrepreneurs deserve better insurance. Fast, simple, fair—that’s what we deliver at Insify. While today’s businesses evolve at lightning speed, traditional insurers are stuck in the past. We’re here to change that. Our 100% digital platform helps entrepreneurs get the coverage they need in just two minutes. No paperwork, no endless calls—just seamless, smart insurance.
 
If you're ready to join a team that embodies grit, makes a meaningful impact, cares deeply for our customers, and embraces an entrepreneurial spirit, we invite you to apply and become part of our innovative journey at Insify.
 
Your Mission 🚀
 
As a Customer Support Expert, you'll be the voice of Insify, ensuring every customer gets a smooth, top-notch experience and appropriate advice on their insurance needs. 
  • ✅ Assist customers via email, chat, and phone with clarity and empathy. You’ll go above and beyond to create “wow” moments for clients, tackling challenges with a solutions-first approach.
  • ✅ Continuously improve the customer experience, collaborating across teams—your ideas will make a difference!
  • ✅ Provide feedback to refine our products and processes, always keeping the customer at the centre.
  • ✅ Grow and evolve with us
  • ✔ Fluency in French (written & spoken) — this is non-negotiable!
  • ✔ Available full-time.
  • ✔ Enthusiastic, motivated, and ready for challenges - you do not give up easily.
  • ✔ Strong communicator with great attention to detail.
  • ✔ Independent yet a team player—thriving in a small but dynamic team.
  • 🎯 Have experience in a regulated sector (insurance, banking, fintech) or customer support
  • 🎯 Have worked in a startup before and love the fast-paced environment
  • Why Join Us?
     
    💰 Competitive salary – because great talent deserves great pay - 38k to 45k.
    🏡 Hybrid work – 2 days remote per week
    🚆 Travel reimbursement – we’ve got your commute covered
    🏖 25 vacation days – plus an extra day off on Christmas Eve (if it’s a weekday!)
    🏋️‍♂️ 50 EUR/month well-being budget – for gym, UberEats, or whatever you like!
    🎉 Epic team events – drinks, offsites, parties, merch, and more
    💻 MacBook – because you need the best tools to shine
    🚀 Career growth – leadership programs, coaching, and real impact!

    Location & Eligibility

    Where is the job
    Amsterdam, Netherlands
    On-site at the office
    Who can apply
    NL

    Listing Details

    Posted
    April 24, 2025
    First seen
    June 2, 2026
    Last seen
    June 2, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    22%
    Scored at
    June 2, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Insify
    Insify
    lever

    Insify is a digital insurance platform for European SMEs and entrepreneurs, offering fast, flexible business insurance through an AI-powered end-to-end digital experience.

    Employees
    125
    Founded
    2020
    Domain
    insify.nl
    View company profile
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    InsifyCustomer Support Specialist (French market)