Senior Product Manager (Digitary)

You’ll own product direction for Digitary, which is a global trust network where universities, employers and learners deliver and verify credentials daily. Digitary straddles global compliance responsibilities, security, encryption, fraud mitigation and integrations with thousands of education institutions. In this role, you will be working alongside engineering leads, and partnering with other Parchment PMs and key stakeholders to bring improvements to the market.

Expect quarterly travel for team onsites and customer visits.

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  Form a clear point of view on what your product area needs to achieve this quarter and this year. Build a well-reasoned case for why and how to get there.

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  Carry accountability for product outcomes, from what you’re building and why it’s the right investment to what you’ve shipped and how it’s performing.

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  Build and measure iteratively. Ship in increments and use success metrics to decide what’s next.

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  Use customer insights and market intelligence to form a point of view on where the credentialing market is headed, then pressure-test your roadmap against it.

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  Collaborate relentlessly with other product managers, design, engineering, and go-to-market teams to ship new value quickly.

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  Operate independently. Run your product area without regular guidance from leadership, and resolve blockers before they become escalations.

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  Use AI-powered workflows to speed up validation and discovery.

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  Raise the bar around you. Model strong product thinking, coach newer PMs, and give honest feedback to cross-functional partners when the work isn’t at the right level.

• The Digitary platform has measurably improved on the success metrics you and your engineering partners commit to (we’ll define these together).

• You’ve established a working rhythm with the R&D teams that lets you ship at pace despite the time difference.

• You’ve shipped at least one significant improvement to the Digitary platform that results in revenue, retention and/or engagement growth.

• You’ve built the customer relationships and market intelligence to credibly own this area’s strategy.

• Five or more years in a product role, ideally in B2B SaaS.

• Experience shipping products across multiple countries or regions, with an understanding of how regulatory and cultural differences shape product decisions.

• Demonstrated ownership of product outcomes, not just outputs.

• Strong judgment about when to move fast and when to slow down.

• Comfort building with AI in your day-to-day workflow.

• Comfort with product analytics tools like Pendo, Amplitude, or similar.

• Clear communication at all altitudes. You can communicate effectively with customers, peers, executives and explain a complex tradeoff in a paragraph.

• A bias toward action and comfort with ambiguity.

• Experience in edtech, credentialing, or an adjacent regulated space such as higher education, employment verification, or identity is a plus.

• Experience with university or higher education customers.

• Familiarity with credentialing standards such as Open Badges, W3C Verifiable Credentials, or CLR.

• Experience working with distributed engineering teams across multiple time zones.

We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.

• Flexible work culture. Our remote, hybrid and in-office collaboration spaces vary by role, team and location.

• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.

• Comprehensive wellness programs and mental health support

• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth

• The technology and tools you need to do your best work

• Motivosity employee recognition program

• A culture rooted in inclusivity, support, and meaningful connection

We believe in hiring great people and treating them right. The more diverse we are, the better our ideas and outcomes.

Instructure is an Equal Opportunity Employer. We comply with applicable employment and anti-discrimination laws in every country where we operate.

All employees must pass a background check as part of the hiring process. To help protect our teams and systems, we’ve implemented identity verification measures. Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Any attempt to misrepresent personal or professional information will result in disqualification.