Associate Customer Service Representative

Job Title: Associate Customer Service Representative
Location: Springfield, IL
Position Type: Contracted – 03 Months
Job Type: 100% On-Site
Pay rate: $20/-hr on W2

Position Responsibilities:

• Answer Phone Calls and direct to appropriate person.
• Develop quotes for Aftermarket requests
• Enter orders into SAP when PO received
• Interface with shipping/warehouse to get urgent orders processed.
• Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
• Process good receipts when parts/instruments arrive
• Assist other personnel with other duties when demand peaks
• Data Entry experience.

Educational requirement:

• High school diploma with 2 years of experience in data entry and customer service. Or Associate degree with minimum data entry and customer service experience.

Important:

• No Overtime available currently but depends on the role.
• Extensions based on the requirement.

About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.