VN 053/2026 User Support Associate (GSSC)

The Human Resources Administration Unit (HRAU), located in the Global Shared Services Centre (GSSC), is responsible for providing a wide range of personnel support services relating to contract administration and entitlements and benefits to IOM staff in the Professional category worldwide.

• →Bachelor’s degree in Human Resources, Business Administration, or related field with three (3) years of relevant professional experience; or
• →High school diploma with five (5) years of relevant experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Please refer to this link for guidance on IOM Job Category.

1. →Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
2. →This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.
3. →Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.
4. →IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.
5. →IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.
6. →IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here). The online tool also allows candidates to track the status of their application.
7. →No late applications will be accepted. Only shortlisted candidates will be contacted.

For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies

• Experience in Human Resources Management.
• Knowledge of the procedures during a User Testing Acceptance process.
• Experience in an international organization, non-governmental or governmental organisation in a
  multicultural setting is an advantage.

• Advanced knowledge of Microsoft Office Suite
• Knowledge of IOM/UN HR procedures and rules is an asset.
• Knowledge of SAP, Oracle or similar ERP, is highly desirable.

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.