1159 | Solution Engineer
OtherSolution Engineer
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Quick Summary
Overview
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions,
Technical Tools
OtherSolution Engineer
Requirements
~1 min read- 3+ years of experience in a customer-facing technical role (Solutions Engineering, Technical Account Management, Implementation, or similar)
- Strong technical aptitude with ability to quickly learn new technologies and systems
- Excellent communication skills — able to explain complex technical concepts to both technical and non-technical audiences
- Experience with data integration, APIs, and database concepts
- Proven track record of managing multiple customer projects simultaneously
- Strong problem-solving skills and attention to detail
- Customer-first mindset with a passion for helping others succeed
Nice to Have
~1 min read- Experience with SQL and data analysis
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Background in software development or engineering
- Experience in a SaaS or B2B technology company
- Understanding of enterprise software implementation methodologies
Responsibilities
~1 min read- Serve as a primary point of contact for customer questions — understanding what the customer actually needs and explaining the answer clearly
- Know when and how to escalate an issue, and keep the customer informed
- Translate customer-reported issues into clear, reproducible write-ups for software engineers to investigate and fix
- Build strong relationships with technical and business stakeholders at customer organizations
- Proactively identify opportunities to improve customer experience and product adoption
- Help with new customer onboarding: Configure accounts, setup data, validate data connections, and confirm setup meets the customer's goals
- Expand and reconfigure existing customer setups as their needs grow — new data, new use cases, additional users, or additional capabilities
- Partner with Sales to translate customer requirements into technical configuration
- Conduct technical discovery sessions to understand customer workflows and requirements
- Create and maintain technical documentation for customer implementations
- Troubleshoot technical issues and work with engineering teams to resolve complex problems
- Stay current on product features, capabilities, and best practices
- Develop deep understanding of customer use cases and industry-specific requirements
- Contribute to internal knowledge base and customer-facing documentation
Location & Eligibility
Where is the job
Azerbaijan
Remote within one country
Listing Details
- Posted
- September 15, 2026
- First seen
- September 28, 2026
- Last seen
- September 28, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- September 28, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
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