Ion
Ion42mo ago

Data Operations ( Markets - Shared Services)

WokingFull-timemid
OtherData Operations LeadTech
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Quick Summary

Key Responsibilities

The Data Operations analyst works as part of a global team specializing in the maintaining the core set of data required to support ION’s hosted solutions.

Technical Tools
OtherData Operations LeadTech
The Role:

The Data Operations analyst works as part of a global team specializing in the maintaining the core set of data required to support ION’s hosted solutions. The analyst is responsible for validating the accuracy of the data and engaging directly with both clients and external data vendors to maintain client satisfaction. Working in a fast-paced environment, the analyst is required to understand exchange specifications and the business impact the data has on ION’s solutions.
  • Accurately maintain data required to support client trading systems
  • Investigate client data incidents from receipt to resolution
  • Prioritizes incidents and keep them up to date on the internal incident tracking system.
  • Communicates updates effectively and promptly to the client.
  • Develops strong working relationships with other departments to assist with the delivery of our service to clients 
  • Work with data vendors and exchanges to resolve data queries
  • Understand and process exchange data specifications
  • Builds up and maintains a knowledge of the database structure within the trading platforms
  • Carries out application system checks, aiming to identify and resolve issues before they impact clients
  • Adheres to "best practice" and department procedures for client communications, incident progression and investigation
  • Participates in the team shift patterns and assists with weekend work and out of hours escalation when required 
  • Data Operations analyst need to be dynamic, resilient and objective, delivering rapid and accurate solutions to the incidents raised by customers 
  • Excellent written and verbal communication skills 
  • A confident and professional manner 
  • Able to manage own time and a changing workload 
  • Ability to troubleshoot and approach problem solving in a logical manner
  • Excellent analytical skills and attention to detail
  • Ability to follow process and make suggestions for improvements
  • Able to use own initiative, good attention to detail and strong organisational skills
  • Co-operative approach to working with team members and other departments 
  • Able to view situations from a customer perspective and act accordingly 
  • A strong desire to develop a deep understanding of financial markets and business flows and system functionality

    • Location & Eligibility

    Where is the job
    Woking
    On-site at the office
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    November 24, 2022
    First seen
    March 25, 2026
    Last seen
    May 13, 2026

    Posting Health

    Days active
    49
    Repost count
    0
    Trust Level
    23%
    Scored at
    May 14, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
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    Ion
    Ion
    lever
    Employees
    5
    Founded
    2025
    Domain
    ionconsumables.com
    Jobs
    View 155 jobs
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    IonData Operations ( Markets - Shared Services)
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