Ion15mo ago

Product Manager – CTRM, Gas – Allegro

Dallas Or HoustonFull-timemid

Product ManagementProduct ManagerPrincipal Product Manager

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Quick Summary

Key Responsibilities

We are looking for talented individuals with business knowledge of the North American and/or European Natural Gas markets and related operations; and with specific working experience with the Allegro CTRM product - as a user, business analyst,…

Technical Tools

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The Role:

In addition to contributing directly to the evolution of ION's core Natural Gas commodities products, you will have the opportunity to interact with internal and external stakeholders to develop a comprehensive understanding of the industry needs, as well ION’s CMS portfolio.

The position is for you if you are a forward thinker, have an inquisitive nature, a desire to continuously innovate and work with like-minded people at ION to drive product evolution. Ideal candidates are self-starting, adept at prioritizing multiple tasks, communicative, and enjoy working in a face paced team environment.

Understand customer and prospect needs through client and project interactions, intracompany feedback, and marketplace research and assessment

Understand and clearly articulate product implications for current and future customer needs, including product enhancement requests

Define solutions for targeted market needs and customer specific issues

Collaborate to develop the product roadmap for the Allegro Gas and other related products and modules

Drive the product build process through:

Maintaining the product backlog, defining requirements/epics and collaborating with Development teams to refine user stories and effort estimates

Defining software release scope, creating functional specifications and use cases, providing continuous feedback to the development team, and reviewing/accepting completed product

Working with Quality Assurance to develop acceptance test plans

Execute system and user acceptance tests

Provide documentation content for release notes, user guides, and knowledge transfer materials

Demonstrate product capabilities to internal and external stakeholders

Communicate with customers through user group meetings or individual strategy meetings

Support RFP process as needed

Provide product expertise in client meetings and demos as needed

Assist in creating content for marketing collateral

Support customer implementation analysis projects through requirements analysis and product recommendations

Review proposed configurations, integrations, and product customizations

Provide support to ION consultants remotely or on-site if necessary

Assist technical support on complex issue resolution where subject expertise is needed to understand and reproduce issues, or when product design in question

Support client interactions as needed

In depth knowledge of:

North American natural gas trading and pipeline scheduling

Front/middle/back office business processes

Physical and financial derivative products

Risk management

Accounting

Market standards and regulatory requirements

Working knowledge of Allegro CTRM

Strong analytical and problem-solving skills

Strong written and verbal communication skills

Ability to interact with external and internal customers (Sales, Account Management, Professional Services, and Development)