India - CLS Operations Executive

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.
Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.
We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: India - Airoli, Navi Mumbai

Duties and Responsibilities:

• Ensure to understand principal requirement of services and assign same to correct performing office for handling the services.
• Appointing correct performing office in CLS application while creating Optic appointment.
• Ensure to adhere set KPI [Key Performance Indicator].
• Ensure that CLS Application [Optic] duly updated all the time as per defined process.
• Ensure receipt of PDA/CE from Performing Offices and scrutinize the PDA/CE as per agreed rates and dispatch of the same to Principal.
• Highlight any issues arising from day-to-day operations and escalate to Team Leader / Line Manager as required.
• In case of any urgent requirement from the principal alert the performing offices and inform the Line Manager.
• Accountable for ensuring that an appropriate assessment of Health, Safety, Security and Environment (HSSE) risk is included as part of work planning.
• Accountable for implementation and monitoring of actions to mitigate risk and enhance controls within area of responsibility to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder.
• Ensure full compliance with and implementation of, the ISS HSSE Management System.
• Ensure that appropriate resources are allocated to control HSSE risk.
• Accountable for ensuring that clear, appropriate, and timely communication channels are put in place to report and manage HSSE risk.
• Ensure sales leads/data are input into salesforce.
• The post holder will carry out any other duties as are within the scope and purpose of the job as requested by the Line Manager and ensure full utilization of all ISS systems according to Standard Operating Procedures.

Inchcape Systems

• Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
• Ensure team are accurately inputting operational and commercial information into Inchcape systems in a timely manner.
  
  

Teamwork

• To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
• To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
• To work with all colleagues in a friendly, business focused, proactive and cooperative manner.

Person Specification

Core

• Proficient with Microsoft Office (Word, Excel, PowerPoint)
• Must have basic knowledge of shipping.
• Customer focus

• Ethics and Integrity
• Organizational Commitment
• Health & Safety Compliance
  

Key

• Good communication skills: Verbal & Written.
• Strategic Planning
• Good motivational skills
• Honest, transparent, and trustworthy
• Proactive, dynamic, and innovative
• Culturally aware and diplomatic
  
  

Management

• Business Acumen
• Managing Performance

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:
Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:
 
A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:
 
•    A retirement savings plan
•    Life assurance
•    Holiday
•    Competitive salary
•    Employee Assistance Programme
•    Career development and progression opportunities
•    Values Award celebration events

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

#LI-Onsite

#LI-MB1