Seasonal Client Service Associate

Tx-Katy-mid

Customer SupportCustomer Service Representative

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Quick Summary

Overview

Benefits: Opportunity for advancement Training & development Wellness resources Company parties Employee discounts Flexible schedule Great With People? We Want You On Our Team!

Technical Tools

Customer SupportCustomer Service Representative

Benefits:

Opportunity for advancement
Training & development
Wellness resources
Company parties
Employee discounts
Flexible schedule

Are you friendly, outgoing, and passionate about helping people? Join Jackson Hewitt as a Seasonal Client Service Associate and help create an exceptional experience for every client who walks through our doors. Bring your personality, dependability, and willingness to learn—we’ll help with the rest!

What You’ll Do

Welcome clients and create a great first impression
Start the client intake process
Scan and organize tax documents
Perform basic data entry accurately
Schedule and confirm appointments
Answer phones and follow up with past and potential clients
Keep clients informed and engaged during wait times
Assist with local marketing efforts
Support Tax Pros with day-to-day office needs and deliver an exceptional client experience

Why Join Us?

PAID Training
Hourly Pay + Bonus Opportunities
Multiple Locations & Flexible Scheduling
Early Wage Access with ZayZoon
24/7 Telehealth + Mental Wellness Support
Corporate Discounts
Personal, Friends & Family Tax Preparation Discounts (terms apply)
Opportunities to Return Season After Season
Career Growth into Tax Pro, Office Manager, Area Manager & more
Tax Training & Continuing Education for those interested in becoming a Tax Pro

What We’re Looking For

Strong communication and people skills
Basic computer proficiency
Fast learners
Dependability and the ability to thrive in a fast-paced environment.
Previous customer service, retail, hospitality, office, or sales experience is a plus—but not required.

Start With Customer Service. See Where It Takes You.

Meet people. Build skills. Earn money. Grow with us.

Ready to get started? Apply today!