Gulf Coast JCB - Shop Service Technician

Company Profile Gulf Coast JCB is a fast-growing, high-performance heavy equipment dealer serving customers across the Gulf Coast. We take pride in exceptional customer service, reliable support, and a team that shows up when it counts. We are an authorized dealer for JCB construction equipment—including skid steer loaders, compact track loaders, backhoes, wheel loaders, excavators, and telehandlers.   Position Purpose Service technicians are the backbone of our dealership and the face of our service promise. This role is essential to delivering uptime, earning customer trust, and building a reputation of excellence along the Gulf Coast. Reporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of construction and industrial equipment.   Position Type Full Time, Non-Exempt   Location Gulf Coast JCB, 13769 Airline Hwy, Baton Rouge, LA 70817   Benefits and Other Compensation JCB offers a comprehensive benefits package, including medical, dental, and vision insurance; 401 (k) retirement plan; paid time off and paid holidays.   Application Process Applications will be accepted through Careers | JCB Careers | JCB Jobs | JCB or via LinkedIn. The anticipated application window will close on October 23, 2026.    Major Tasks, Responsibilities & Key Accountabilities Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other machinery. Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain systems. Perform preventative maintenance, annual inspections, and certifications. Diagnose hydraulic system issues. Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics. Document work is performed and complete service reports accurately. Maintain a clean, safe, organized work environment. Represent Gulf Coast JCB professionally with customers and coworkers. Other duties as assigned   Minimum Qualifications 3–5 years of experience repairing and maintaining compact or heavy construction equipment. Vocational training may be considered in lieu of experience. Welding experience. Computer literate with ability to learn diagnostic software. Strong history of safe work habits. High school diploma or GED. Basic math and measurement skills. Must pass any drug screens, background checks, and any pre-employment tests, which will be conducted in accordance with applicable law.   Knowledge, Skills, Abilities & Competencies Ability to organize, prioritize, and manage tasks. Capable of working independently with minimal supervision. Ability to read and understand hydraulic, mechanical, and electrical schematics. Strong mechanical aptitude and attention to detail. Commitment to high-quality work. Positive attitude and strong work ethic. Strong problem-solving and analytical skills. Ability to work in a high-stress environment. Ability to understand processes (system and non-system), troubleshoot, develop, and recommend solutions. Enjoy working in a dynamic environment and be a self-motivated team player.   Job Conditions Both office environment and occasionally manufacturing/factory environment. Subject to noise and temperature changes.   Physical Requirements The physical demands described here are representative of those required of an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to: Remain stationary, operate hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and move and/or walk. The employee must frequently move and/or transport up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.   Equal Opportunity Employer JCB is an equal employment opportunity (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment at every location where the company has facilities.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statute, or any other characteristic protected under federal, state, and local laws. EEO EMPLOYER/VET/DISABLED.   Reasonable Accommodation Statement JCB complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the JCB Human Resources team at hrsupport@jcb.com.   JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at https://www.jcb.com/en-gb/about/careers.   Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to the job.