Customer Success Manager

We are looking for people with a passion for making our customers successful. In this role, you will work directly with a portfolio of new and existing Enterprise customers, helping them get the most out of Jellyfish. Sitting at the intersection of strategy, customer engagement, product, and technology, you will be their main point of contact—guiding, training, and advising leaders to map out high-impact workflows, drive scaled adoption, and leverage Jellyfish to align their organizations with business goals.

Your mission: help us retain every customer as long as possible by driving ongoing success, transforming their biggest operational challenges into durable solutions, and making Jellyfish mission-critical to their operations.

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  Let’s talk about us!
  This is all about you, but you want to know a little about us. Jellyfish enables leaders to effectively build AI-integrated engineering teams, align engineering decisions with business initiatives and deliver the right software efficiently and on time. AI tools alone won’t transform your org—Jellyfish shows you what’s working, what’s not, and how to build high-performing teams that know how to use AI the right way.