Operations Team Lead

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Under general direction and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Provide frontline leadership on the shopfloor by day-to day supervision including daily production output tracking, mentoring and coaching

• Responsible for escalating and communicating business related issues or opportunities to next management level

• Manage the allocation of resources to ensure delivery of day-to-day operational demands whilst also supporting company-wide activities.

• Effectively manage and allocate headcount resource using resource scheduler, flexibility & training matrix, etc.

• Facilitate problem identification and resolution to root cause with team to ensure customer service levels are achieved.

• Effectively manage absence, lates & disciplinary matters in a fair and reasonable manner in line with company policies and credo values.

• Complete performance appraisals and development conversations in a timely manner

• Enforce all GMP requirements.

• Promote continuous improvement in pursuit of higher quality products and lead operational excellence within the value stream.

• Ensure team effectiveness by providing clear goals and objectives which drive accountability at both a team and individual level.

• Champion best practice improvement principles (e.g Process Excellence, Lean) to drive continuous improvement culture

• Responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable.

• Higher National Diploma in Management or related discipline

• 3+ years’ experience in a supervisory management role within a similar environment.

• Working knowledge of world class manufacturing.

• Working knowledge of a regulated industry.

• Experience of managing multiple operational teams within a regulated manufacturing environment

• No more than 5%, limited to travel to other sites for training / experience.

• The application of Lean Manufacturing methodologies

• Use of KPIs to improve business performance.

• Ability to deliver production plans on time and to budget.

• Ability to engage and influence key stakeholders and other site leaders

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.