UK - On Site Manager

Key Responsibilities
Account Management & Client Relationship
●    Manage day-to-day recruitment support for warehouse and distribution centre clients.
●    Build strong working relationships with site managers, shift supervisors, and HR teams.
●    Conduct regular onsite visits and client service reviews.
●    Act as the main point of contact for all staffing requirements and workforce planning discussions.
●    Resolve client issues promptly, ensuring high service satisfaction.
Warehouse Recruitment Delivery
●    Manage high-volume recruitment campaigns for warehouse roles, including peak seasonal demand.
●    Source candidates via job boards, referrals, advertising, local networking, and social media.
●    Screen candidates through interviews and suitability checks.
●    Coordinate start dates, shift patterns, inductions, and onboarding.
●    Maintain a strong pipeline of available candidates for urgent requirements.
Workforce Planning & Scheduling
●    Support clients with forecasting and planning staffing levels.
●    Manage shift bookings, rota requirements, and short-notice cover.
●    Reduce attrition by improving candidate engagement and retention strategies.
●    Monitor attendance and performance of temporary workers, addressing issues proactively.
Compliance & Health and Safety
●    Ensure all candidates complete Right to Work checks and relevant documentation.
●    Maintain compliance with recruitment legislation and internal procedures.
●    Ensure candidates are briefed on PPE, warehouse safety standards, and site policies.
●    Manage onboarding documentation, timesheets, and worker records accurately.
Commercial Performance & Growth
●    Identify opportunities to increase business within existing accounts.
●    Support contract renewals and negotiate terms where required.
●    Work towards weekly/monthly KPIs including fill rates, revenue, and worker retention.
●    Upsell additional recruitment solutions such as onsite coordination, managed services, or permanent hiring support.
Reporting & Administration
●    Maintain accurate records in the ATS/CRM system.
●    Provide regular reports on fill rates, attrition, attendance, and workforce performance.
●    Track recruitment activity and ensure all vacancies are updated and prioritised correctly.