This is a hands-on procurement operations role focused on managing and optimizing the Procure-to-Pay lifecycle from requisition through invoice processing. You will work across purchasing, supplier management, master data, catalogs, tactical sourcing, and accounts payable processes. The role combines analytical problem-solving with operational ownership, helping ensure accurate transactions, strong compliance, and efficient buying processes. You will investigate process bottlenecks, resolve invoice and purchasing exceptions, and maintain high-quality procurement data across connected systems. You will also support internal users and suppliers through a P2P helpdesk while monitoring service levels and key operational metrics. Working with procurement, finance, IT, ERP, suppliers, and business stakeholders, you will identify opportunities to automate and improve workflows. This opportunity is well suited to an experienced procurement professional who enjoys working with data, systems, processes, and continuous improvement in a fast-paced environment.
Oversee end-to-end Procure-to-Pay workflows, from purchase requisition intake and validation through purchase order creation, receipt tracking, and invoice processing.
Validate purchase requisitions for budget availability, correct cost-center allocation, policy compliance, and appropriate purchasing procedures before conversion into purchase orders.
Monitor aging and open purchase orders and coordinate with business stakeholders to ensure timely and accurate goods receipts.
Execute and audit three-way matching between purchase orders, goods receipts, and invoices to ensure billing accuracy and compliance.
Investigate and resolve invoice discrepancies, including price and quantity variances, by collaborating with suppliers, accounts payable, and internal stakeholders.
Manage procurement master data throughout its lifecycle, including material and service masters, commodity codes, purchase information records, and related data elements.
Support supplier onboarding by validating banking information, tax documentation, and compliance requirements while maintaining accurate supplier records.
Conduct regular master-data audits and cleansing activities to eliminate duplicates, correct classifications, and resolve inconsistencies across procurement and finance systems.
Ensure accurate alignment of procurement master data across ERP, contract lifecycle management, e-sourcing, and other connected platforms.
Create, upload, maintain, and update hosted and punch-out e-catalogs, ensuring accurate pricing, availability, and supplier information.
Analyze tail spend and off-contract purchasing to identify opportunities to transition recurring purchases into structured catalog channels.
Execute spot buys and tactical sourcing activities for non-catalog purchases, including obtaining quotes, negotiating short-term commercial terms, and selecting compliant suppliers.
Ensure tactical purchasing activities comply with established spending thresholds, procurement policies, and governance requirements.
Manage and resolve Tier 1 and Tier 2 P2P helpdesk queries from internal users and suppliers relating to orders, payments, system access, and procurement policies.
Monitor helpdesk performance and resolve tickets within defined SLA targets while maintaining strong stakeholder satisfaction.
Track key P2P performance indicators, including catalog adoption, first-time invoice matching, helpdesk response times, and spot-buy savings.
Identify repetitive manual activities, process inefficiencies, and system issues and collaborate with IT and ERP teams to test and implement automation and system improvements.
Prepare clear reports, analyses, and presentations to communicate operational performance, trends, and improvement opportunities to stakeholders.