CRM Consultant

As a CRM Consultant, you will play a key role in delivering data-driven customer engagement campaigns across multiple digital channels.
You will translate established CRM strategies into effective, personalized campaigns using Braze and related marketing automation platforms.
Working closely with clients and internal strategy teams, you will ensure campaigns are accurately configured, tested, launched, and optimized.
The role combines technical CRM expertise, campaign execution, data analysis, and client collaboration in a fast-paced environment.
You will also help guide project teams, improve operational processes, and maintain high standards of quality and documentation.
This is an entrepreneurial opportunity for someone who enjoys solving complex challenges and creating measurable customer experiences at scale.

• 5+ years of experience as a Marketing Automation Specialist or in a CRM-focused role.
• Strong hands-on experience with Braze, Salesforce Marketing Cloud, HubSpot, or similar marketing automation platforms.
• Strong understanding of digital marketing, CRM campaign execution, segmentation, and personalization.
• High attention to detail, particularly when performing QA on campaigns, integrations, documentation, and data.
• Understanding of relational databases and data structures.
• Strong analytical and problem-solving skills, with the ability to work effectively with large datasets.
• Proactive mindset and ability to collaborate across strategy, project, technical, and client-facing teams.
• Strong interpersonal and communication skills, ideally developed in an agency or client service environment.
• Experience working in an agency or other client-facing setting.
• C1 level of English proficiency.
• Braze certifications such as Practitioner or Marketer are a plus.
• Extensive experience with Braze and its campaign and personalization capabilities is highly valued.
• Experience using SQL for data analysis is an advantage.