Customer Business Manager

This is an opportunity to manage and grow strategic customer relationships across fast-growing consumer packaged goods channels. You’ll oversee accounts across Convenience, Drug, Limited Assortment, and Military channels, translating broader sales strategies into customer-focused plans. The role combines commercial ownership with forecasting, trade spend management, retail execution, and cross-functional collaboration. You’ll use sales and consumer data to identify opportunities, make informed decisions, and deliver against revenue and profitability objectives. You’ll also work closely with brokers and internal teams to strengthen customer partnerships and execute growth initiatives. This remote field position offers the opportunity to make a direct impact on distribution, promotion, innovation, and retail media across a diverse customer portfolio.

• Bachelor’s degree in Business, Marketing, Management, or a related field, or 6 years of directly related experience in lieu of a degree.
• At least 3 years of Sales and Marketing experience within the consumer packaged goods industry, including customer management responsibilities.
• Demonstrated ability to manage customer relationships and deliver against sales and profitability objectives.
• Strong analytical and data-driven decision-making skills, with experience leveraging sales reporting and consumption tools.
• Ability to manage multiple priorities, complex projects, and competing customer needs effectively.
• Excellent verbal and written communication skills.
• Strong presentation capabilities and confidence communicating with customers, brokers, and internal stakeholders.
• Collaborative approach with the ability to build effective relationships across cross-functional teams.
• Valid driver’s license.
• Ability and willingness to travel approximately 10–25% as required.