Director, Product Design

This senior design leadership role will define the experience vision for a sophisticated enterprise data security platform serving expert security professionals.
You will lead the product design team while remaining deeply engaged with the craft, ensuring complex workflows feel intuitive, coherent, and effective.
A major focus will be designing the next generation of human-and-AI collaboration, including agent-assisted investigations, explainability, trust, and human control.
You will partner closely with Product, Engineering, Customer Experience, and executive leadership to shape product direction from the earliest stages.
The role combines people leadership, UX research, design systems, product strategy, and hands-on design influence across a growing platform.
You will establish measurable standards for usability and customer experience while guiding major initiatives such as platform migration and product consolidation.
This is an opportunity to shape how security professionals and AI agents work together in a high-impact, fast-moving product environment.

• 10+ years of experience in product design, including at least 4 years leading and developing product designers.
• A strong portfolio demonstrating end-to-end ownership of shipped products, experiences, and design decisions.
• Proven experience defining and executing an experience vision for complex products, translating strategy into scalable patterns and shipped experiences.
• Experience designing for complex, expert-user enterprise software where customers perform demanding professional workflows, ideally within security, IT operations, observability, data infrastructure, or a similar domain.
• Demonstrated experience designing AI-powered or agentic product experiences, with a thoughtful perspective on trust, transparency, control, explainability, and failure modes.
• Strong systems-thinking capabilities, including the ability to reason about platform-level information architecture and develop design systems that accelerate rather than constrain product teams.
• Strong understanding and practical use of UX research, including customer interviews, usability testing, and evidence-based product decisions.
• Exceptional communication and influencing skills, with the ability to communicate difficult customer or product insights to senior executives and drive decisions.
• Strong people leadership skills, including coaching, direct feedback, talent development, and building high-performing design teams.
• Ability to operate with urgency, sound judgment, and adaptability in a fast-moving environment where not every input is available upfront.
• Located in the United States, with the San Francisco Bay Area preferred.
• Bonus: Experience in cybersecurity or designing for security operations, insider risk, or data protection teams.
• Bonus: Experience leading design through a major platform migration or consolidating multiple products into a unified platform.
• Bonus: Experience building a design function, including hiring, leveling, processes, and operating rhythms.