Global Software Implementation Manager

This is a strategic leadership role responsible for delivering global LIMS and ELN implementation programs across multiple business areas and international regions.
You will lead programs from initial planning and implementation through post-go-live stabilization, ensuring systems deliver measurable business value.
The role combines enterprise program management, software implementation, organizational change management, and people leadership.
You will establish governance standards, implementation best practices, and scalable deployment processes across a complex global environment.
Working closely with Operations, Quality, Regulatory, IT, and software teams, you will align technology initiatives with business and compliance objectives.
You will also lead implementation and training teams, drive user adoption, and ensure projects meet scope, schedule, budget, quality, and performance expectations.
With approximately 50% travel, this opportunity is suited to an experienced implementation leader who thrives in international, regulated, and highly collaborative environments.

The role requires proven leadership in enterprise software implementation, strong program management capabilities, experience in laboratory or bioscience environments, and the ability to influence stakeholders across a complex international organization.

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• At least 5 years of relevant software implementation leadership experience, ideally involving LIMS, ELN, ERP, or comparable enterprise systems.
• At least 2 years of experience working in a global or international capacity.
• Demonstrated people management and leadership experience.
• Strong project and program management experience with responsibility for complex implementation initiatives.
• Proven software implementation leadership experience from planning through deployment and stabilization.
• Background in bioscience, laboratory operations, or a closely related environment.
• Experience working in regulated environments, including familiarity with requirements such as CFR Part 11 and GMP Annex 11.
• Knowledge or experience with Lean Six Sigma methodologies.
• PMP certification is preferred but not required.
• Excellent English communication skills, both written and verbal, with the ability to communicate concisely and persuasively.
• Strong interpersonal and stakeholder management skills, with the ability to influence decisions and lead teams at multiple organizational levels.
• Demonstrated ability to motivate users, encourage software adoption, and guide teams through organizational change.
• Ability to operate effectively within a complex, international, and cross-functional environment.
• Tenacity and a solutions-oriented mindset when addressing challenges and driving issues through to resolution.
• Strong organizational and follow-through skills, with the ability to manage multiple actions and priorities to completion.
• Ability to work flexible hours when necessary to accommodate global meetings and different time zones.
• Willingness and ability to travel approximately 50% of the time, including regular on-site visits.
• Must be authorized to work indefinitely in the United States without current or future sponsorship requirements.