Onboarding Operations Specialist

As an Onboarding Operations Specialist, you’ll play a key role in delivering a smooth and compliant onboarding experience for employees joining organizations around the world.
You’ll manage the onboarding journey from documentation and verification through completion, ensuring accuracy, efficiency, and a high level of service.
Working within a globally distributed EOR Operations team, you’ll collaborate closely with Mobility, Benefits, Lifecycle, Payroll, and other cross-functional teams.
You’ll handle sensitive employee information while maintaining strong standards for data accuracy, confidentiality, and compliance.
The role combines operational ownership, problem-solving, stakeholder collaboration, and continuous process improvement.
You’ll also identify opportunities to streamline workflows and introduce automation that makes onboarding more scalable and efficient.
This is an ideal opportunity for a detail-oriented and adaptable operations professional who enjoys working independently in a fast-paced, international environment.

• Strong professional experience in operations, ideally within people operations, HR operations, employment services, legal contracting, or a related field.
• Solid understanding of employment contracts and other legally binding documents, particularly in an HR or people-management context.
• Experience working in fast-paced, cross-functional environments, preferably within startups, scale-ups, or other high-growth organizations.
• Strong attention to detail and the ability to manage sensitive information accurately, consistently, and confidentially.
• Excellent written and spoken English at a business level, with strong communication skills and the ability to present information clearly and professionally to diverse audiences.
• Strong organizational skills and the ability to manage multiple priorities while maintaining ownership of individual cases and operational responsibilities.
• Ability to work independently while collaborating effectively with international and distributed teams, proactively seeking support when needed.
• Comfortable working asynchronously and adapting to flexible working hours when required to support global operations.
• Strong technical adaptability and confidence using digital collaboration, documentation, communication, and project-management tools.
• Familiarity with platforms such as Notion, Slack, Zendesk, Google Workspace, or comparable tools is an advantage.
• Experience organizing, maintaining, and updating knowledge bases, operational documentation, or other content resources.
• A proactive, collaborative mindset with a strong sense of accountability and a willingness to continuously improve processes.
• Additional language skills are considered a plus.