Program Director - WA Health Plan

This is a senior program leadership opportunity supporting strategic healthcare initiatives within a complex, highly matrixed environment.
You will provide direction across program design, implementation, governance, operations, process improvement, and service delivery.
The role combines strategic planning with hands-on portfolio oversight, ensuring initiatives deliver measurable value and align with organizational priorities.
You will work closely with executive sponsors, senior leaders, and cross-functional stakeholders to establish objectives, priorities, budgets, and success measures.
A key focus will be strengthening governance, operational efficiency, scalability, compliance, and sustainable adoption of new processes and technologies.
You will also use data, financial insights, and performance metrics to identify risks, guide decisions, and improve program outcomes.
This full-time remote position offers the opportunity to influence healthcare program performance while leading complex initiatives across a regulated industry.

• At least 8 years of progressive program and/or project management experience, with increasing responsibility in a complex, matrixed organization or an equivalent combination of relevant education and experience.
• At least 3 years of management or leadership experience.
• Demonstrated experience in strategic planning, governance development, program oversight, and executive stakeholder management.
• Proven success managing budgets, performance metrics, organizational change, and complex initiatives within highly matrixed or regulated environments.
• Strong understanding of managed care operations, healthcare delivery systems, or related healthcare industries.
• Strong operational process improvement and project management capabilities.
• Strong data analysis skills, with the ability to interpret performance information and translate findings into actionable recommendations.
• Excellent organizational and time-management skills, including the ability to manage multiple projects with competing priorities.
• Strong cross-functional collaboration and stakeholder-management skills, with the ability to align diverse groups toward shared goals.
• Excellent verbal, written, and presentation communication skills, particularly when working with senior and executive-level stakeholders.
• Proficiency with Microsoft Office and applicable business tools, including Excel, PowerPoint, Project, and Visio.
• PMP, Six Sigma Green Belt, and/or Six Sigma Black Belt certification is preferred.
• Experience with claims and provider contract configuration, claims processing, Washington Medicaid, and/or encounter data validation is preferred.